How to stay mentally fit
Mental health is just as important as physical health. For many years now, offices have offered incentives and benefits to encourage employees to take better care of their physical self – ...
The latest from John Pettit
Comments on CECL delay, NCUA ‘Second Chance’ due in Sept.
Comments on a proposed delay of the current expected credit loss (CECL) standard and NCUA’s “Second Chance” proposal are among the items with comments due in the September. A ...
Debt-settlement company to pay $236,000 for violations
The CFPB Wednesday settled a lawsuit with Asset Recovery Associates, Inc. (ARA), a debt-collection company, for violating the Fair Debt Collection Practices Act. The company will pay at least $36,...
Data analytics offerings on the move
As interest in data analytics picks up among credit unions, so have efforts by vendors to hone their offerings in the financial services sector. Among recent launches, partnerships and mergers ...
Former CEO steals credit union funds to pay for restaurant’s costs
A former CEO stole more than $600,000 from his Connecticut credit union to pay for a restaurant’s operating costs where he was moonlighting as a bookkeeper. James Farrell, ...
Lending and credit automation: Before and after
Slow lending decisions and frustrating loan application processes are among borrowers’ biggest gripes with traditional financial institutions vs competitors such as online or alternative lenders. Ask the staff of banks ...
Want to offer an outstanding consumer experience? Invest in your employees
If you’ve ever been to Starbucks at 6 a.m. and encountered one or more bubbly baristas, you have experienced firsthand how investing in employees improves the consumer experience. ...
Three factors for success with credit union data analytics
The credit union industry looks very different now than it did twenty years ago. Just think about what credit unions will look like twenty years from now. Where does the ...