The latest from John Pettit

- by CUNA News

Executive order is strong step against regulator overreach

President Donald Trump Wednesday signed an executive order requiring federal regulatory agencies seek comment on major federal guidance and better explain the guidance to the public. “Today’s executive order ...

- by NAFCU Newsroom

NCUA’s McWatters clarifies CECL developments

At NAFCU’s Congressional Caucus last month, NCUA Board Chairman Rodney Hood announced that the agency has the authority to phase in the Financial Accounting Standards Board’s (FASB) current ...

- by Laurie Maddalena, MBA, CPCC, PHR, CU Management

NextGen Know-How: Why I fired our family au pair

In August, our family welcomed an au pair from Italy who was supposed to be with us for a year. With a busy household of three young kids, my husband ...

- by Peter Ku, The Financial Brand

6 steps to improve banking CX through artificial intelligence

Artificial intelligence and machine learning promise nothing short of a customer experience transformation in retail banking — but the best ideas for their application could fail if projects are not built ...

- by Mark Arnold, On The Mark Strategies

How to KISS your marketing strategy

If you love someone you tend to kiss them. Your significant other. Your kids. Your pet. And whether you love (or hate) your marketing and marketing strategy, it’s time ...

- by Reginald Watson, NAFCU Compliance Blog

FCU Bylaws 2019 Update: Board of Directors

Greetings Compliance Friends! The NAFCU Compliance Team has been tirelessly combing through NCUA’s recent final rule which makes several updates to the FCU model bylaws located in Appendix A ...