Data Insights – Building a foundation
Data insights start, naturally, with data. Get the data wrong, and your insights will be wrong. Who wants to take business actions on insights based on bad data? The real ...
The latest from John Pettit
CFPB announces taskforce on federal consumer financial law
The Consumer Financial Protection Bureau (CFPB) on Friday announced it will establish a taskforce to examine the regulatory environment and recommend ways to improve federal consumer financial laws. The taskforce ...
Building members’ financial security
Walking into $13 million Express Credit Union, a community-based credit union located in South King County, Washington, you are immediately surrounded by representation of community: flyers sharing local events in ...
Discrimination suits plague credit union
In the 21st century, it may be very difficult for most to believe that a credit union CEO would discriminate against an executive simply because of his religion. Yet that ...
Grow with your members through loan participations
Credit union loan participations have increased by 61% between 2014 and 2017 as a percentage of their total outstanding loan portfolios. Listen in to understand the landscape of modern loan ...
An end-of-day strategy to stay effective
There are only so many hours in the day and they often seem to fly by. From meetings to email correspondence to employee drop-ins, a leader’s time can quickly ...
Your credit union’s Cinderella story
I play in a tennis league where last season I went 4-1, and this season I’ve started out 2-0. I got a backhanded compliment once (no pun intended) that ...
When it comes to life insurance, simple matters
Think about the last product or service you bought. What drove your decision? If a combination of price, speed, and simplicity was the key—with a heavy emphasis on the ...