NCUA’s Hood announces Culture Council
NCUA Chairman Rodney Hood Wednesday announced the creation of the NCUA Culture Council to promote diversity, inclusion, and equity (DEI) within the agency during its Credit Union Diversity, Equity, and ...
The latest from John Pettit
PR Insight: Trust me
It is said that trust is the most valuable thing you can earn. In financial services, it’s fundamental to success. Trust in financial institutions has been hard won since ...
Rick: Expect an economic slowdown
Credit unions can expect slower loan growth, accelerated savings growth, and a sluggish economy in the months ahead, says Steve Rick, chief economist for CUNA Mutual Group. During a presentation ...
Former Florida CU employee sentenced to 10 years for $5 million embezzlement
U.S. District Judge Brian J. Davis sentenced the former credit union employee to 10 years in federal prison for mail fraud, embezzlement of credit union funds and filing a ...
3 steps credit unions should take as data privacy gets hotter
On the heels of the General Data Protection Regulation (GDPR) in Europe, the California Consumer Privacy Act (CCPA) is the latest regulation to address the perceived imbalance in power that ...
Credit unions and corporate social responsibility
During one of our credit union brand development projects, the topic of corporate social responsibility arose, and I got push back from the CEO. “It seems like every organization says ...
Optimizing your mobile efforts
Being able to text clients is an essential tool that helps maximize efficiency for your business and streamlines your communications. In a recent Hearsay Systems study, results show that 98% ...
NCUA, SBA to host 2nd webinar on CU small biz lending
The NCUA and Small Business Administration (SBA) will host a webinar aimed at strengthening credit unions’ small business lending Nov. 13. While the first webinar hosted by the agencies last ...