Should you close branches to optimize network efficiency and reduce delivery cost? Will closing branches undermine your position as a community-focused credit union? Is your digital banking offering sufficient to ...
A new report reveals that since the Great Recession, it has been credit unions—not banks—that are generating more in fee income—and they are doing it by having ...
Financial institutions have traditionally been comfortable in maintaining the ownership of customer relationships. The digital disruption in last 3-4 years has pushed them to adopt newer ways of banking, especially ...
There’s a new kind of fraudster out to steal credit union members’ financial information – and they may not even possess the electronics expertise or computer savviness of a typical ...
As vice president of analytics and consulting services at Wings Financial Credit Union($5.5B, Apple Valley, MN), Mike Lindberg knows well the challenge of finding the right people in ...
With new technologies and new ways to engage transforming the way banking customers interact with their financial institution, a consumer’s satisfaction is becoming more dependent on the quality of ...
The creation of a multi-member leadership commission at the Consumer Financial Protection Bureau (CFPB) would remedy the constitutional defect currently present at the agency, CUNA argued in a brief filed ...
Total retail sales rose 0.2 percent in November, with sales within the control group increasing by 0.1 percent. NAFCU Chief Economist and Vice President of Research Curt Long ...
