The latest from John Pettit

- by Tom Barnes, The Financial Brand

6 ways financial marketers can improve their online reputation

The banking industry’s reputation got clobbered during the Great Recession. While financial services’ image rebounded somewhat, surveys now show that it is sliding again. Causes include data breaches, systems ...

- by CUInsight.com

Top 10 technology posts from 2019

It’s Christmas Eve and 2020 is just over a week away. Every year seems to go by faster than the last. As we put the finishing touches on 2019, ...

- by NAFCU Newsroom

Fed payments study: ACH transfers outnumber checks

The Federal Reserve, in a new study on payments, found that “check payments continued their long-run decline” as the number of automated clearinghouse (ACH) debit transfers exceeded the number of ...

- by Caitlin Curran Hatch and Michael G. Daigneault, CCD, CU Management

Good Governance: The concept of ‘constructive partnership’

The Quantum Governance team has had the opportunity to work with a great many credit unions throughout the U.S. and Canada—often with the core objective of improving the ...

- by Terri Luttrell, CUES Skybox

Spotting elder financial exploitation red flags

Elder financial exploitation and elder fraud are rising at an alarming rate and continue to be serious crimes in the United States. With no signs of dissipating, it is just ...