The latest from John Pettit

- by Bill Streeter, The Financial Brand

5 ways credit unions can build a better CX than fintechs

Banks and credit unions begin collecting personal financial data from the time they first sign up consumers. From there the accumulation builds exponentially, creating a mountain of data that fintechs ...

- by NAFCU Newsroom

850 Wawa locations affected by malware

Last week, convenience store chain Wawa announced that more than 850 of its stores had been impacted by malware that exposed customers’ debit and credit card information since March. It ...

- by Richard H. Gamble, CU Management

The ransomware threat

Most credit unions have heard about ransomware attacks, but few have experienced them, says Ray Murphy, chief information security officer at LEO Cyber Security, Dallas. “The criminals are now exploiting ...

- by CUtoday.info

The economy, compliance, bank attacks & more

2020 has arrived and with it, fittingly, plenty of predictions and forecasts for “seeing” what’s ahead. CUToday.info has assembled abridged versions of previous reporting on what might be ...

- by B. Dan Berger, Berger Leadership Blog

How to strengthen your leadership in 2020

As we enter a new year (and a new decade), now is the perfect time to reflect on where you’re at in your career. Where do you want to ...

- by PYMNTS.com

Credit unions unite behind digital banking

The Rochdale Society of Equitable Pioneers. The Shore Porters Society. Fenwick Weavers’ Society. These and other 19th-century proto-cooperatives were the forerunners of today’s credit union (CU) community. Early innovators ...

- by Loran Jackson, NAFCU Compliance Blog

All I want for Christmas is a kickback… or not

Happy post-Christmas Friday to the ten of us who are back to work and reviewing RESPA kickback rules together. The compliance team often receives questions from credit unions about how ...