The latest from John Pettit

- by Marc Rapport, CreditUnions.com

7 CXOs opine on the member experience

The expansion of digital offerings and the growing expectations of consumers who use them puts unprecedented pressure on credit unions to keep up with competition or risk irrelevancy. It’s ...

- by CUInsight.com

Top ten marketing posts from 2019

Good morning! This is the last day that someone will say good morning to you until 2020. Don’t worry, that’s not far off. As we finish up our ...

- by Brian Ochalla, CU Management

Why buy insurance from a credit union?

The most obvious reason a member—or non-member, if your credit union sells insurance through a credit union service organization—might go to a CU for insurance rather than an ...

- by Peter Strozniak, CU Times

Credit unions set to finalize mergers in 2020

While members are set to vote on 12 proposed credit union mergers in January and February, four credit unions announced this month their members have given the green light for ...

- by Elizabeth M. Young Laberge, NAFCU Compliance Blog

CCPA goes into effect on Wednesday with a few exceptions

On Wednesday, the California Consumer Privacy Act (CCPA) goes into effect. Cal. Civ. Code §1798.198. Even though the law will go into effect and its legal requirements will be ...