Fostering happy, motivated employees through a culture of learning
The modern workforce has changed a lot. Simply offering good pay and competitive benefits is no longer enough to attract and retain good employees. Today’s workers want to work ...
The latest from John Pettit
Why direct mail still matters in the digital age
Yes, it may seem odd in an age of SEO and retargeting to be talking about mail — the kind you can touch. Yet direct mail at the ripe old age ...
Valentine’s Day ideas to show your credit union members some love
It’s that wonderful time of year when everyone is thinking romance. And nothing says romance like credit union talk! Of course, we thought it would be good to publish ...
8 symptoms of an unhealthy culture
Remember that feeling as a kid when your parents tried to take your temperature? No, not that way. I’m talking about when you were a little bit older, and ...
Controlling the information ‘fire hydrant’
Digital tools that facilitate board communication are a wonderful thing, but Michael Daigneault warns of an unintentional consequence of such unfettered access to information—the potential for information overload. “We’...
CUs committed to DEI, concerned with ‘one-size-fits-all’ proposals
The credit union system has a shared commitment to advancing diversity and inclusion, but has concerns about proposals that would require employment diversity data from all institutions regardless of size, ...
House panel questions Powell on economy, coronavirus, CRA
Federal Reserve Chairman Jerome Powell provided the House Financial Services Committee with economic insights during a hearing Tuesday, indicating that he does not expect a recession soon. Powell is on ...
The 6 crucial things to keep in mind for 2020 audits
The NCUA has made no bones about how important consumer financial protection regs will be to its examiners this year. In fact, the agency is requiring its exam team to ...