How to battle flat or down auto market
With the auto market expected to be flat or down this year compared to 2019, one expert is contending that how well credit unions fare will depend on how well ...
The latest from John Pettit
Member experience drives digital dealings at Bay Federal
Bay Federal Credit Union($1.1B, Capitola, CA) is four years into a new digital presence that it continually upgrades by listening to the Voice of the Member. That’s ...
Calling all rising stars: Apply to Crash THINK 20!
CO-OP’s THINK 20 conference – May 4-7, 2020 – is fast approaching, and we are once again looking for rising stars within the credit union industry to join us in Dallas, ...
Rates, charges and fees vs. NCUA’s interest rate limitation
A couple of weeks ago, we wrote about Regulation Z’s rule that details the requirements for over-the-limit transactions on a credit card and the opt-in process that must be ...
Call blockers should provide redress mechanisms for legit calls
The Federal Communications Commission should require entities that block or label calls to provide real-time notification and adopt effective, transparent and timely redress mechanisms, CUNA wrote to the FCC Friday. ...
NAFCU closely monitoring coronavirus
The Centers for Disease Control and Prevention (CDC) earlier this week provided an update on the spread of the coronavirus also being referred to as COVID-19, as new cases were ...
Grow your slice of the digital pie
Digital has magnified the marketer’s playground, providing both new tools and new channels for reaching audiences. Despite the innovation, there remains a constant: Marketing abhors a vacuum. “The truth ...
Vote for the 2020 Credit Union Hero of the Year
CUNA has announced the finalists for the 2020 Credit Union Hero of the Year award, sponsored by Symitar. Voting is open to select one of these individuals as the 2020 ...