Stimulus payments FAQs
In the midst of the ongoing national emergency and after the passage of the Coronavirus Aid, Relief, and Economic Security Act (CARES Act), NAFCU has received some questions from its ...
The latest from John Pettit
Secure your network like your business depends on it . . . because it does
There are 25 million small businesses in the United States, 87% of them recognize they are at risk for a cyber-attack. Yet 83% of those businesses admit they don’t ...
Electronic payments guarantee best stimulus payment disbursement
Only electronic methods guarantee the rapid disbursement of CARES Act funds to American families in a safe and secure manner, CUNA and other financial trade organizations wrote to the Treasury ...
Berger to Americans: Stand together during coronavirus pandemic
“The challenges that lay ahead are no match for the will and perseverance of the American spirit. This belief has never been truer than it is today,” wrote NAFCU President ...
The power and practice of empathy
“Empathy is about standing is someone else’s shoes, feeling with his or her heart, seeing with his or her eyes. Not only is empathy hard to outsource and automate, ...
Credit reporting, forbearance, and skips
Amid the ongoing national emergency, NAFCU has blogged about skip payments for open-end and closed-end credit and forbearance agreements. If a credit union provides this type of relief to its ...
Are you making these credit union marketing mistakes?
We see many Financial Institution marketing plans that are failing to account for important recent shifts in consumer behavior. Don’t make these four marketing mistakes at your financial institution: ...
Curbside employee experience: The new EX factor
You’ll have to bear with me. I’m on the way home from my weekly trek to the supermarket. I’ve got to stay focused, Mad Max…er…Matt ...