Loss mitigation policies and procedures
The NAFCU compliance team has blogged about short-term forbearance plans and what the Consumer Financial Protection Bureau’s (CFPB) Regulation X might require when providing a credit union’s members ...
The latest from John Pettit
Balancing member care and operational soundness during COVID-19
The unprecedented COVID-19 crisis has shaken the U.S. economy. Credit unions are juggling tough decisions like never before to help members in need, while grappling with market volatility and ...
5 themes – Conversations with CU leaders
Based on calls we have received over the last month, there is no doubt credit union leaders believe our business will be forever changed after COVID-19. The thoughts these leaders ...
Hackers are breaking into credit union accounts. Banks’ solution? Blockchain.
In December of 2019, a North Carolina man logged into his credit union and watched as a scammer withdrew money from his account. In early April, a fraudster impersonated credit ...
Now’s the time to analyze your business model
How are you and your organization doing amid the coronavirus pandemic? It’s a difficult time for us all as we change the way we do business and live. While ...
Be a better problem solver in 6 steps
If you’re able to, think back to a time pre-the-current-crisis, when some within your organization (just like any organization) were no doubt bothered about this or that change, this ...
Treasury issues information on spotting fake EIP checks
U.S. Treasury checks will be mailed to millions of Americans starting late April due to the CARES Act, and the Treasury and U.S. Secret Service have issued information ...
NCUA announces new office to promote accountability, ethical conduct
The NCUA Wednesday announced the creation of a new Office of Ethics Counsel, which was approved by the board during its closed meeting in March. Following allegations of misconduct at ...