Do right by your data and your data will do right by you
Apart from a credit union’s members, the member data it stores in multiple systems and databases represent its next most valuable asset. But some credit unions may struggle to ...
The latest from John Pettit
Credit union-supported candidates see primary wins in Wis., Neb.
Candidates backed by America’s credit unions saw primary election victories in competitive races across Wisconsin and Nebraska during Tuesday’s elections. State Sen. Tom Tiffany (R) won 58% of ...
What CUs need to know as forbearance requests increase
House Democrats Tuesday unveiled their Phase 4 coronavirus relief package – the Health and Economic Recovery Omnibus Emergency Solutions (HEROES) Act – which includes several amendments to provisions of the CARES Act ...
NextGen Know-How: Instilling ownership and accountability in a virtual environment
Working from home has its perks—no commute, more family time and (possibly) fewer distractions. But it can also be difficult to lead a team that you don’t see ...
UDAAP shark in the water!!
We’ve all seen Jaws and other shark movies. A group of swimmers are enjoying a day at the beach, swimming in the ocean, blissfully unaware of the danger lurking ...
Lifting up employees: CO-OP forms new Diversity, Equity and Inclusion Council
As companies grapple with how to maintain their culture while supporting their employees (many of whom are now working remotely) during COVID-19, now may be the right time to consider ...
Reboot don’t redo
“How do you know if you’re making the right move?” That was the question Yvon Chouinard was asked several years ago at a conference. His response: “It’s a ...
How the pandemic is reshaping the future of member service at Tucson FCU
Since COVID-19 forced Tucson Federal Credit Union($489.2M, Tucson, AZ) to shut its lobbies, the credit union has recorded a sharp jump in remote deposit capture and ITM usage. ...