Propelling payments into the future
Since March, social distancing practices enacted to help slow spread of the coronavirus have plunged us all into a “new normal” of staying at home, self-servicing, shopping online, and curb-side ...
The latest from John Pettit
COVID-19—Why your credit union website matters even more right now
Right now, in the midst of an intense global pandemic, people are staying inside. They’re not going to restaurants, or gyms, or even to church. And they are certainly ...
How to coach employees through failure
Throughout our careers, we will experience failure. I’ve previously shared how failure can be good for us: We learn from our mistakes and it can make us more empathetic. ...
NCUA board approves PCA flexibility, joint ownership proposal
The NCUA Board issued a proposed rule and an interim final rule during its Thursday board meeting, conducted via live audio stream. The board also heard a quarterly update on ...
Trump orders NAFCU-backed regulatory relief for economic recovery
President Donald Trump Tuesday signed an executive order requiring agencies to take measures to eliminate, modify, waive, or exempt burdensome regulatory requirements in efforts to help support economic recovery from ...
Inside Marketing: Do you PESO?
When it comes to public relations and marketing, everyone is looking for the big secret to successful initiatives—especially in this unique time where many organizations are either slashing their ...
PODCAST: DEI an ‘ongoing journey’
Diversity, equity, and inclusion (DEI) has become a mindset credit union leaders consider when forming their business plans. They address DEI when attracting, recruiting, and retaining employees, and also when ...
Data tools to support your members in today’s environment
In the wake of the COVID-19 crisis, consumers are changing their behaviors on a daily basis. Job losses are creating stress, while social distancing measures have changed how people can ...