Increasing efficiency with RPA
Robotic process automation, or RPA, is technology that utilizes computer software programs, or “bots” to perform actions that a human would traditionally do, then reproduces and integrates those actions within ...
The latest from John Pettit
Teachers FCU shares stories from a COVID-19 hotspot
Teachers Federal Credit Union ($7.8B, Hauppauge, NY) isn’t masking its commitment to coronavirus safety. It’s handing them out. Distributing branded facemasks to members and employees is just ...
Why you should buy a share in shared branching & ATM networks
If your credit union is actively, or wants to be, adding new select groups, you should buy an ownership interests in any shared branching or ATM networks you participate in ...
COVID-19 risks and reasonable cause to doubt collectibility
Because of concerns over the threat of fraud during the COVID-19 pandemic, NAFCU credit union members have asked the compliance team when the reasonable cause to doubt collectibility exception hold ...
Settlement reached in Equifax breach lawsuit
A settlement has been reached in the Equifax data breach lawsuit, of which CUNA, Leagues and credit unions are plaintiffs. CUNA filed suit against Equifax in October 2017 after a ...
NCUA chairman to address CUs at NAFCU’s State of the Industry
NCUA Chairman Rodney Hood will join NAFCU’s State of the Industry virtual event to provide credit unions with an update on how the agency is working to support the ...
Diversity Insight: Seeing each employee—and home office—as unique
Bringing diverse talent and perspectives together drives innovation. Consider research published in Human Resources Today showing that 77% of respondents “believed that organizations benefit from hearing different points of view ...
What is the job of your credit union website?
What is the job of your website? While the answer may appear obvious, it’s important that you examine this crucial question through the specific lens of the buyer’s ...