Part 1: New rules for CUs – Is your board aligned and ready?
Brace yourself. Data, one of the biggest influencers of our time, has a few lessons for us that may be bitter to taste and even harder to swallow. Nonetheless, we ...
The latest from John Pettit
Marci Francisco on leadership (in a crisis)
Marci Francisco is the senior vice president of member experience at Premier America Credit Union ($2.9B, Chatsworth, CA), a position she has held since April 2019. Here, she answers ...
CUNA launches COVID-19 Restart and Recovery Task Force
CUNA announced Friday the formation of the Credit Union System COVID-19 Restart and Recovery Task Force. The task force brings together representatives from the three-tiered system of credit unions, Leagues ...
Fed’s Fraud Definitions Work Group releases new classification model
The Federal Reserve’s Fraud Definitions Work Group Thursday released a new fraud classification model, the Fraud Classifier, for payments. The model, designed to help organizations better understand the magnitude ...
Pandemic can’t stop Pride
Restrictions around the coronavirus (COVID-19) pandemic have changed how groups gather and celebrate, and Pride Month is no exception. Alternatives Federal Credit Union in Ithaca, N.Y., is focusing on ...
How to keep pace with advances in fintech
When it comes to technology, one thing’s for sure: it’s constantly changing and evolving. Financial technology, or FinTech, is no exception. And while it can be tiring to ...
Credit union audits go remote: Here’s how to do it
We’ve all felt the effects of the Coronavirus pandemic in every aspect of life. Credit Unions across the country are shutting their doors. Those that have survived have largely ...
Onboarding employees during a pandemic
Recently, I was talking with someone about how difficult on-boarding of new employees has become during COVID-19. He was describing a situation of trying to add new interns and employees ...