The latest from John Pettit

- by Tom Bennett, Delivering Possibilities

How COVID-19 has elevated the role of debit and checking

Throughout the COVID-19 pandemic, the performance of debit has served as a bright spot for credit unions. While its usage suffered initially under stay-at-home orders, its recovery has been impressive. ...

- by Zeke Hudson, The Credit Union 2.0 Blog

What is a lead magnet? And why do you need one?

Do you worry that your website doesn’t do a good job of turning prospects into sales leads? Would you like to keep visitors coming back after their initial visit? ...

- by Marc Rapport, CreditUnions.com

Predictive analytics in play at BCU

BCU ($4.0B, Vernon Hills, IL) is honing its skills in predictive modeling as the SEG-based cooperative tracks and acts on financial issues COVID-19 is posing among its far-flung membership. ...

- by CUNA News

FCC should ensure blocked callers are notified immediately

CUNA continued its engagment with the Federal Communications Commission by sending a joint letter supporting FCC’s goals of eliminating illegal automated calls but working to ensure consumers receive important, ...

- by NAFCU Newsroom

CFPB launches week-long event on consumer protection

The CFPB is launching a week-long virtual event, Consumer Financial Protection Week, that will focus on how the bureau is protecting consumers in the financial marketplace, address issues consumers are ...

- by Stephenie Williams, CU Management

The importance of digital member engagement–now, more than ever

The global pandemic has touched virtually every aspect of consumers’ lives, prompting them to evaluate which service relationships truly provide value—and which don’t—in their transition to the “...

- by Artem Tymoshenko, The Financial Brand

Four big ways 5G technology will change banking

The buzz about the global implementation of 5G has been going on for years now, with very high expectations and even some controversy taking place along the way. But even ...