How CUs can better support business members
Did you know 21 percent of consumer debit cards in the U.S. are used for business spending? In a webinar tomorrow, Mastercard will explore small business trends, including the ...
The latest from John Pettit
Start your board assessment with a ‘bop’
As with anything worth doing, board assessments are worth doing well—especially if the board has had an aversion to being “evaluated.” Committing to an assessment process begins with developing ...
Credit union leadership training and mentoring
Leadership is rarely something that is arbitrarily given. Rather, leadership is earned. If you’re already a credit union leader, you still must earn your position every day. That goes ...
Purposeful Talent Development: Talking timing
We used to live in a world where we had to wait for things to happen. We had to wait for tomorrow’s paper to hear the news of today ...
When remote work becomes routine
As the coronavirus pandemic spreads through 2020, remote work is becoming the norm for nonessential business operations. In this new reality, credit unions should prepare for a shift in an ...
Why collaboration is credit unions’ payments innovation advantage
One of the biggest differences between a bank and a credit union (CU) is that unlike a for-profit bank, a CU is owned by its members. It’s a model ...
What’s stopping FIs from fixing poor customer service?
Both banks and credit unions are driven by a mission to help and invest in the communities where they do business. Unfortunately, a consistently poor customer experience often prevents them ...
PPP forgiveness bill would simplify process for Main Street
CUNA fully supports a bill from Rep Chrissy Houlahan (D-P.A.) and Rep Fred Upton (R-Mich.) that would simplify loan forgiveness from the Paycheck Protection Program (PPP). Houlahan and Upton ...