The latest from Bob Sterner

Sep 25, 2024 - by Bob Sterner, Velocity Solutions

2025 retail banking: 3 strategies to grow existing member relationships

In today’s challenging retail banking landscape, credit unions must leave no stone unturned regarding account and deposit growth. That includes the very profitable activities of “re-acquiring” and “re-engaging” your ...

Bob Sterner

National Account Manager
Velocity Solutions

Web: https://myvelocity.com

Bob has been with Velocity Solutions since 2003. His primary responsibility is to establish and maintain business relationships with financial institutions across the country, but in his 20+ years with the organization, he has also supervised the customer service department and managed specialized strategic programs. In addition, Bob plays a vital role in managing Velocity’s client consultants and business analyst team. His background of 25+ years in customer service, combined with his daily front-line exposure to the banking industry has provided him with extensive insight into the challenges faced by the community and regional banks. He leverages that knowledge and experience to advise Velocity’s clients in regulatory questions, retail strategy, and a host of tactical methods to drive non-interest income.

The latest from Bob Sterner

2025 retail banking: 3 strategies to grow existing member relationships

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