Tony Emerson

Anthony L. Emerson, DBA, CCUE, C.P.M. has been the President/CEO of The Credit Union League of Connecticut since March of 2008. Prior to coming to Connecticut, Dr. Emerson served as the Vice President of Finance/Accounting/Operations for Maine Savings FCU in Hampden, Maine from 2003-2008. Anthony has earned degrees in Contract Law, Logistics Management, Accounting, Master of Business Administration, and a Doctorate in International Business, as well as being a graduate of The Academy of Military Science (with high honors). For the past five years, in addition to his credit union responsibilities, he has consulted on business strategy and strategic management extensively. He has been published numerous times in various publications on topics that include: strategic management, member service, the service-profit chain, employee empowerment, cooperative financing models, service standard metrics, and a variety of other business related topics. In addition, his dissertation, “The Effects of Employee Satisfaction and Customer Retention on Corporate Profitability: An Analysis of the Service-Profit Chain” received high honors and has been published on a subject matter basis.