The House and Senate passed funding legislation Thursday to avoid a partial government shutdown that would have occurred at midnight March 1. Appropriations scheduled to expire March 1 have been…
The IRS has launched itsFree File programfor the2024 tax season— with its largest-ever expansion to eligibility. Now, anyone who earned an adjusted gross income (AGI) of $79,000 or less in…
Changes over the last decade have placed tremendous pressure on financial institutions. The rise of fintech competitors, shifting demographics as baby boomers are replaced by millennials, long-tail implications of the…
Moderate Democrats and members of the Congressional Hispanic Caucus are demanding that Navy Federal Credit Union and financial regulators address allegations that the credit union discriminated against Black mortgage applicants.…
Picture a busy expo hall filled with banking and financial services professionals. They’re mostly there to network, catch a few fintech demos and learn more about the industry. But there’s…
America’s Credit Unions President/CEO Jim Nussle and members of its advocacy team met with CFPB Director Rohit Chopra Wednesday for a discussion on topics ranging from the credit union difference…
In an industry as dynamic and fiercely competitive as banking, community financial institutions face a formidable challenge. Mega banks are echoing smaller institutions’ traditionally unique selling propositions—personalized consumer care, the…
Many total rewards decisions once followed a templated approach that met many basic needs, but often overlooked the concerns of specific populations. Diversity, equity and inclusion (DEI) related to pay,…
Where did you open your first bank account? For me, it was with a credit union. I still remember how proud I felt, strolling through the glass doors of Washington…
In the 2023 Annual Data Breach Report fromIdentity Theft Resource Center, there were 3,205 publicly reported data compromises that impacted an estimated 353,027,892 individuals. This report also highlights a 78%…
Althoughcommentson the proposed rule are not due until April 1, credit unions in the South already are blasting the Consumer Financial Protection Bureau for its proposal to limit overdraft fees…
Trying to boost your deposit-to-loan ratio? Look to the data A recentBAI reportnoted that financial institutions (FIs) nationwide are prioritizing deposit growth this year. But that’s nothing new—FIs are constantly…
Dr. Jennifer Golbeck has complicated feelings about artificial intelligence. The computer scientist and University of Maryland professor hopes people understand why after her presentation on “AI, Connectedness, and the Big…
I have really been looking forward to today’s conversation for a while! I am so excited to have former “retired” CEO Nick Wodogaza on the show this week to talk…
From your doorstep to the mainstage at THINK 24, get excited to hear from the inspiring Jamie Siminoff, founder of Ring and current Chief Doorman and CSO for Latch, a…
Most credit unions now offer convenient and secure mobile online banking for their members, as well as many other time-saving technologies—so it comes as no surprise that members appreciate the…
Let’s get real: You’ve hired people at your credit union that didn’t work out. Some were never the right fit, while others lost something over time. I’m reminded of when…
Members really only want to go to your branch when they have an issue. Is your frontline equipped enough to handle the challenge? In this episode of Grow Your Credit…
Odds are, in the last few years you have received a spam text or email supposedly from reputable companies such as Apple and Amazon. These texts or emails were probably…
Arobust referral program strategyis pivotal for sustained growth and customer engagement. It taps into the influential force of satisfied customers advocating for your brand and fosters a network ofloyal brand…
America’s Credit Unions Chief Association Services Officer Todd Spiczenski is excited to welcome the credit union industry to Washington, D.C., to advocate with a unified voice for the first time…
Career paths create a way that employers can show employees that they are not stuck in a dead-end job and instead have opportunities to learn, develop and grow. Career pathing…
Biometrics — like fingerprint, facial, and voice recognition, along with dynamic security tokens — may promise a future of seamless and more secure banking experiences. Recent data highlights growing consumer…
An effective community bank or credit union strategic planning session requires an effective facilitator. You can have the perfect day picked out, the right location booked and all the best…