The National Association of Realtors has agreed to a landmark settlement that would eliminate real estate brokers' long-standing automatic commissions, commonly of up to 6% of the purchase price. Instead,…
This week I will attend a special meeting of the members of a coop in which I participate. The purpose is to approve a change in the bylaws prior to…
America’s Credit Unions held their first Governmental Affairs Conference(GAC)as a merged entity. It was great to see many friends and industry colleagues who traveled across the globe to attend the…
It’s no surprise that new technology is pushing marketing practices to evolve. And with rapid innovation comes a need for bank marketing teams to implement key skills among their staff.…
The number of Americans that are members of credit unions increased to over 142 million in January, according to the recently released America’s Credit Unions’ Monthly Credit Union Estimates. Additionally,…
Are nonbank payment companies financial institutions that should be regulated by the Consumer Financial Protection Bureau, or are they technology companies that the agency should not attempt to regulate? A…
Buy now, pay later (BNPL) is ready for its close-up. The 2023 holiday season confirmed that BNPL is gaining traction with both consumers and merchants. Adobe reports that online BNPL…
Each year we work with hundreds of financial institutions, helping them think through their business model for today and into the future. Because of the successes we’re seeing, we thought…
Just when you thought you’d heard the last from the 2024 Governmental Affairs Conference, we are back with more! If you were unable to attend the GAC this year or…
American consumers have high levels of satisfaction with buy now, pay later options, according to the inaugural edition of a J.D. Power study examining this trend. But what’s most surprising…
The U.S. Federal Reserve is likely to start cutting interest rates by the end of the second quarter despite recent “hotter than expected”inflation data, according to Kristina Hooper, chief global…
The credit union tax status is a responsibility for credit unions to put people over profits, America’s Credit Unions President/CEO Jim Nusslewrote inAmerican Banker. Nussle highlighted that—despite bank falsehoods—the data…
There are plenty of community bank and credit union consumer experience training options out there nowadays. But not all of them provide the same value. Many are off-the-shelf, cookie cutter…
Treasury Secretary Janet Yellen said Wednesday that inflation could face a bumpy return to normal after back-to-back reports showed that price pressures within the U.S. economy rebounded at the start…
As banks and credit unions grapple with intense competition for deposits in a rising rate environment, many are finding that chasing high-cost CDs leads to unsustainable “phantom growth.” Institutions need…
Marketing is not just an expense line; it is a strategic partner as credit unions face challenges adapting to rapidly evolving consumer preferences and technological advancements. By reimagining marketing’s place…
The financial industry is not immune to challenges in company culture and employee retention. That's why sales coaching, leadership training and other key investments are critical to ensuring your Financial…
Overwhelming evidence suggestssocial mediahas a negative impact on self-esteem. That’s not only true for how people feel about their appearance and social status but also their financial wellbeing andeconomic standing.…
The number of federally insured credit unions declined to 4,604 institutions in the fourth quarter of 2023, a drop of 156 financial institutions from a year ago, the National Credit…
Total assets at federally insured credit unions rose $88 billion, or 4.1%, to $2.26 trillion over the year ending in the fourth quarter of 2023, according to NCUA’s latest financial…
In the competitive world of lending, becoming a top-producing loan officer requires more than just originating new loans and taking applications. It demands a combination of skills, strategies and habits…
The future of the Consumer Financial Protection Bureau’s final credit card late fee rule may be decided in the courts. Or by Congress. Or by voters in the 2024 Election.…
Has your credit union considered the possibilities of integrating with FedNow? As FedNow is a relatively new player in the financial landscape, many institutions are still navigating through the potential…
U.S. consumer prices increased solidly in February amid higher costs for gasoline and shelter, suggesting stickiness in inflation that cast some doubts on whether the Federal Reserve would start cutting…