In the face of economic uncertainty, banks and credit unions face immense pressure to reduce costs and streamline operations. Marketing budgets are often among the first cut. However, this can…
The business press produces a constant stream of articles discussing organizational culture. We see almost daily messages about the challenges and dynamics of culture, as well as the growing emphasis…
A growing number of investorsbelieve the US economy is headed fora "no landing"scenario, in which inflation doesn't reach the Fed's 2% target, but the US economy keeps growing. Thirty-six percent…
The intensely partisan fight over the operations of the Consumer Financial Protection Bureau flared again on Tuesday, as a key House subcommittee chairman accused Director Rohit Chopra of operating a…
The high and rising level ofUS government debtrisks driving up borrowing costs around the world and undermining global financial stability, the International Monetary Fund has warned. The IMFsaidWednesday that increased…
In today's competitive retail landscape, providing convenient services to customers is essential for success. One such service that has become a staple expectation for consumers is access to in-store ATMs.…
America’s Credit Unions President/CEO Jim Nussle urged the U.S. Postal Service (USPS) to end its experiment in postal banking and “return its focus to the core mission of making sure…
Credit unions have long been recognized as leaders in consumer trust, maintaining a reputation as safe and reliable partners for their members. To uphold this trust and stay aligned with…
First off, thank you for your participation in industry-wide events and meetings, especially as they directly impact your ability to serve those who serve our country. As a member-based organization,…
Federal Reserve Chair Jerome Powell said Tuesday that it will take "longer than expected" to achieve the confidence needed to get inflation down to the central bank’s 2% target, signaling…
CMOs are having a tough start to 2024. UPS, Walmart and Etsy became just a handful of global firms that retired top marketing positions in recent months in favor of…
Always be learning. The moment we think we know it all is the minute we know nothing. Recently, I had the opportunity to attend an event in Atlanta for the…
The term ‘payments hub’ is commonly used in the financial services industry. A payments hub represents the central nervous system of a financial institution's payment processing capabilities. This technology acts…
New York banking trade groups are asking the New York Department of Financial Services to “pause” the first-ever merger between a credit union and bank in the Empire State, in…
U.S. single-family homebuilding tumbled in March, and while new construction remains underpinned by a severe shortage of previously owned houses for sale, a resurgence in mortgage rates is pushing potential…
America’s Credit Unions President/CEO Jim Nussleappeared on Charlotte news station WCNCto discuss how credit unions are working to protect American consumers’ sensitive data. Nussle emphasized that interchange fees are an…
Just as brand strategy informs creative decisions, your name informs your logo design. Your logo visually broadcasts your name’s significance and symbolically implants the name in consumers’ minds. That means…
Credit unions only exist for the benefit of members, but empowering members requires more than good intention. Similarly, the creation of corporate green objectives includes more than meeting compliance initiatives…
Community Development Financial Institutions and Minority Depository Institutions are losing customers because they do not have the resources or training to provide even the most basic digital services, theGovernment Accountability…
U.S. retail sales increased more than expected in March amid a surge in receipts at online retailers, further evidence that the economy ended the first quarter on solid ground. The…
News last week thatinflationrose the month prior (after increasing inthe month before that) wasn't welcome for millions of Americans, but particularly for borrowers. Not only has inflation made the cost…
According to MeridianLink’s 2024 consumersurvey, 30% of respondents indicated a willingness to switch financial institutions (FIs) upon experiencing unsatisfactory customer service; that same survey also found that 36% of respondents…
This week, America’s Credit Unions will monitor several hearings in the House and Senate, as well as the April NCUA Board meeting. In addition, the organization kicks offRegulatory Compliance Certification…