Whether due to rapid technological innovations or economic factors, the landscape of auto sales and lending is shifting more rapidly than ever. In times like these, adaptation is crucial for…
Student loan repayment can be complicated and difficult to navigate. With higher education costs continuing to trend upward, an increasing number of parents/guardians find themselves co-signing their child’s student loans,…
If at first you don’t succeed, reevaluate your culture. Culture is a key component that separates the highest-performing organizations from the also-rans. McKinsey & Co. confirmed the connection between culture…
“How do I know if it’s the credit union or a scammer?” The importance of educating our members on the fraud alert procedure. Have you ever received a call from…
What if banks stopped caring about crafting the perfect customer experience? What if, instead, some banks focused on delivering banking services such as checks, bank accounts or automated clearing house…
Led by a people-before-profit philosophy, we invest in our members, employees and communities every day. We’re committed to offering you essential financial services and resources that help you achieve your…
America’s Credit Unions President/CEO Jim Nusslewrote to the House Ways and Means Committeeahead of its Tuesday hearing with Treasury Secretary Janet Yellen. In the letter, Nussle called attention to the…
For credit unions of all sizes, strong governance practices are fundamental for building and sustaining long-term success. Robust governance processes and practices help your organization foster transparency and accountability, ultimately…
When you find yourself saying, “it’s not on brand,” do you understand why you are saying it? Uttering these words should prompt us to question whether we truly grasp the…
First, let’s understand the impact of a top-heavy organizational structure on a credit union’seffectiveness, efficiency, and overall performance, which is critical. Here are the risks a top-heavy organization poses: Slow…
Hundreds of community bankers arrived in the nation’s capital this week to deliver a familiar message to Congress: rein in those out-of-control credit unions. The Independent Community Bankers of Americas’…
The best thing about working in a members-first industry is that when we invest in our members, we invest in ourselves. Credit unions who prioritize the financial wellbeing of their…
Credit unions are beginning to look a lot like your corner bank. The member-owned financial institutions, known for their local focus and pledges to help underserved communities, are snapping up…
America’s Credit Unions Chief Advocacy Officer Carrie Hunt reiterated key points of the credit union difference in a message sent to lawmakers Monday. The proactive message was sent ahead of…
The fight against overdraft and NSF fees has been a popular topic in the financial industry over the last few years, as the Biden Administration has worked to eliminate those…
Community bank and credit union leadership teams are incredibly diverse. Your leaders have a wide range of skillsets, interests and opinions. Certain executives might even seem like oil and water…
As a lender, it is imperative to proactivelymanage the risksassociated with vehicle insurance to safeguard against uninsured collateral. The average premium exceeding $1,800 annually highlights the financial strain faced by…
Measuring customer satisfaction — the degree to which your customers are happy with the products and services your company provides—is a persistent challenge that seems only to get harder. Four…
Thirty-two economic policy officials from the past two Democratic administrations are warning congressional leaders that an upcoming Supreme Court ruling on the Consumer Financial Protection Bureau’s funding mechanism could upend…
Sometimes we set big learning goals—so big that they’re daunting. For example, how many credit union leaders do you know who’ve said, “My goal is to get promoted in two…
Both chambers of Congress return to Washington, D.C., this week, and America’s Credit Unions will be engaged on several fronts to advance credit union priorities. Scheduled for this week: The…
We hosted our National Credit Union Roundtable earlier this week, where each session provided not only an opportunity for America’s Credit Unions to share updates, but for us to hear…
Overdraft and nonsufficient fund fee revenue at the nation’s banks dropped 24% between 2022 and 2023, the Consumer Financial Protection Bureau reported this week. Income from those fees has decreased…
Inflation remained stubbornly high last month, but it hasn’t stopped Americans from spending. The Personal Consumption Expenditures price index — a closely watched inflation gauge favored by the Federal Reserve…