What bang do financial marketers get for their bucks?
In the face of profitability challenges, banks and credit unions face immense pressure to reduce operating costs and streamline operations. Marketing budgets are often among the first to be cut.…
Syndicated
Patelco Credit Union ransomware attack halts banking services for nearly half a million members
Nearly a half-million members of Patelco Credit Union, with branches across the Bay Area and Northern California, lost access to banking services following a ransomware attack over the weekend. The…
Powell encouraged by cooler inflation data: ‘We are getting back on a disinflationary path’
Federal Reserve Chair Jerome Powell said Tuesday that he is encouraged by cooler inflation but reinforced that the central bank will need to see more evidence before cutting interest rates.…
US job openings increase; trend still slowing
U.S. job openings rose in May after posting outsized declines in the prior two months, but the trend remained consistent with an easing in labor market conditions that could pave…
How to maximize value at credit union industry events
Are credit union events a waste of time, money, and effort? We don't believe so, provided that you have a strategy in place to maximize your networking and learning opportunities.…
WCUC keynote speaker inspires credit union leaders to harness individual strengths
A preview of executive coach and author René Carayol’s keynote speech for the World Credit Union Conference (WCUC), happening July 21-24 in Boston, isnow available on America’s Credit Unions’ website.…
The impact of changing demographics on financial services
As millennials and members of Gen Z start leaving their mark on society, both through business and family life, their needs should be top of mind for credit unions and…
Regulators are ratcheting up data privacy oversight. How are bank marketers responding?
As digitization becomes more prevalent, bank marketers have access to troves of consumer data to help them personalize the customer experience. But state and federal regulators have taken note and…
Thousands of homeowners are about to get slammed with higher monthly payments
Last year, when Jennifer Hernandez received notice that the mortgage payments on her Houston home would jump about $2,000 per month, she was stunned. Hernandez refinanced her home loan in…
Paying your college tuition bill
Getting ready to head off to college is an exciting time – so exciting that you may be focused more on furnishing your dorm room than on paying your first…
90 years (and counting) of credit union service
The Federal Credit Union Act was signed 90 years ago this week, a milestone that marks generations of service to members, families, and businesses. Congress granted credit unions powers and…
4 financial tools to help your account holders manage money better
In the dynamic world of digital banking, financial tools serve as a backbone, revolutionizing the way individuals and businesses manage their finances. Digitalization has ushered in multiple tools that make…
Redefining disaster preparedness and financial security
In many ways, life is imitating art, as artificial intelligence’s (AI) real-world applications are proving to be even more transformative than our wildest fantasies. And while we haven’t colonized Mars…
US manufacturing mired in weakness; prices paid gauge hits six-month low
U.S. manufacturing contracted for a third straight month in June and a measure of prices paid by factories for inputs dropped to a six-month low amid weak demand for goods,…
SCOTUS overturns Chevron doctrine for federal rulemaking
The U.S. Supreme Court Friday overturned the “Chevron doctrine” that has guided courts’ review of challenges to federal agency actions for decades. Chevron—which stems from a 1984 Supreme Court decision—gave…
Nine best practices as banks’ online and app customer experiences converge
The customer experiences major banks offer on websites and mobile banking apps are converging, not only in look, feel and function, but also via omnichannel approaches to customer support and…
The biggest US banks are more vulnerable than they were last year, Fed’s stress test shows
America’s biggest banks are well positioned to survive a severe recession while continuing to lend to households and businesses, the Federal Reserve said Wednesday in its annual bank resilience test,…
US inflation cools in May, boosting hopes of Fed rate cut
U.S. monthly inflation was unchanged in May as a modest increase in the cost of services was offset by the largest drop in goods prices in six months, drawing the…
Let data be your compass
When you know where you’re going, it becomes easier to navigate the unknown. Right now, many credit unions are facing challenges that linger from last year. Pressures from inflation, interest…
No credit union is too small: The journey towards digital access and community cooperation
The role of credit unions and their impact extends far beyond balance sheets and transactions. They have the power to transform lives, yet they navigate twists, turns, and unexpected detours…
Credit unions better serve consumers living paycheck to paycheck, combat financial deserts
Credit unions consistently serve a higher share of households living from paycheck to paycheck than banks, America’s Credit Unions Head of Emerging Issues and Deputy Chief Economist Curt Long explains…
Nearly 60% of college students have considered dropping out because of money
College students are so concerned about affording their education that they’re considering dropping out in droves. About 60% of current students said they have considered calling it quits on their…
The psychology of overspending
Money doesn’t buy happiness, so why do we treat it like it does? We’ve all done it. We buy something we think will make us happy. Sometimes it brings us…
3 ways to be borrower-focused & risk aware
It’s getting more expensive every year to insure a vehicle, with the recent average premium tipping towards$1,800/year. High monthly loan payments, plus auto insurance premiums, place financial strain on borrowers,…