Credit union auto loans increase by double-digits in 40 states
The strong growth in the auto portfolio drives gains in first quarter consumer lending for America’s credit unions. by: Sam Taft Nearly every type of lending surged during the first…
Syndicated
When the door opens, act
I spent the better part of this week in Louisville, Kentucky. NAFCU hosted its Board of Directors and Supervisory Committee Conference. It was a huge success, and we have a…
Personalized lending for the digital consumer
Financial institutions are ready to lend and consumers are ready to borrow, creating a perfect storm of lending opportunity. But, traditional loan acquisition programs often miss the mark due to…
Big data as collaborative opportunity
How can CUs of all sizes best get on board with this new trend? by:Lisa Hochgraf Sometimes I get a single press release about a topic new to me and…
What drives millennials to choose a checking account?
How are Millennials different than other demographic segments? These young financial shoppers don’t consider branches as important as their older counterparts. They prefer low-fee checking products and are more easily…
Respect and engagement
by: Anthony Demangone Think back to when you were truly engaged on a project. Time flies. Creativity flows. Your engagement likely drove wonderful results. Here's a problem, though:Only 13 percent…
How to get a handle on capital and compliance
Know–and focus on–your membership. by: Moisette (Tonya) Sweat The membership is the lifeblood of any credit union. Therefore, it is the key to a credit union’s management of its capital…
Your prospects are emotional
by:Joe Swatek Financial services marketers often focus so much on their financial institution and their product they forget to appeal to what the prospect, customer, or member really wants from…
Fair lending: creating a complete picture
by: Ken Agle When it comes to fair lending, many institutions leave the picture of their performance incomplete—they know their own numbers, but they fail to give these numbers context…
The danger of certainty
by: Anthony Demangone I was scanning myTwitter feedthe other day when I saw the following Tweet from Dan Rockwell. It’s too late if you’re absolutely certain.#leadership — Dan Rockwell (@Leadershipfreak)September…
DiscoveryCon – what to expect?
The Discovery Conference- it's this mix of the benefits of going to a huge credit union industry conference with piles of content, networking, live chats - all online and all…
Inside the Elevations Branch 2.0
When you love where you live, it matters where you bank. by: Lisa Sjo Elevations Credit Union, based in Boulder, CO, built their brand on that premise. It's about loving…
10 years, 10 thoughts
by. Anthony Demangone A little more than 10 years ago, I walked through NAFCU's front door for the first time. Such milestones give one reason to reflect. Here are 10…
Nine is mighty fine
It’s that time of the year when the quarterly mortgage data is released by the Mortgage Bankers Association and Callahan & Associates. And the data is mighty nine because for…
High performing boards
by. Anthony Demangone Many board members, regardless of industry, view themselves as moderately effective, at best. But some board members see themselves as highly effective. Wouldn't it be nice to…
Gen Y says ‘no thanks’ to digital-only checking accounts
by. Rob Rubin In a recentBankChoice Monitor survey, only 24% of Gen Y consumers currently shopping for checking accounts are comfortable with an account that requires they only use electronic…
Can your advertising use a little magnetism?
by. Joe Swatek by. Joe Swatek It’s hard to name a public place where you don’t see advertising. Ads are all around the gas pump, on backs of event tickets,…
Problem credit unions down; but assets and shares increase in Q2 2014
by. Keith Leggett The National Credit Union Administration reported that there were 295 problem credit unions at the end of the second quarter of 2014 -- a decline of 11…
Why credit unions don’t get their fair share of business
by. Ron Shevlin According to Callahan & Associates, at the end of Q1 2014, US credit unions had more than 98 million members. That implies that almost one in every…
Credit unions facing a “perfect storm”
Unlike banks, credit union executives are limited on how much they can contribute and receive from retirement plans. CUNA Mutual Group's Bruce Bauer (senior executive benefits specialist) spoke about this…
45 percent of credit unions reported higher earnings than a year ago
by. Keith Leggett For the first quarter of 2014, 2997 credit unions reported higher net income than for the same time period in 2013. Slightly fewer credit unions, 2,965, reported…
Summer reading for credit union leaders
by. Heidi Overman One of the things I look at when choosing speakers for big CUES events is what books potential presenters have written. Here are three-sentence summaries of books…
What’s worse: Data breaches or government surveillance?
by. Ron Shevlin What the hell is wrong with 45% of you? I understand that you’re entitled to your opinion, but our free speech laws protect my right to tell…
Accentuate the positive, AND eliminate the negative
by. Anthony Demangone What do employees want out of work? What will push any person to do a good job? And what will hinder those efforts? Great questions, indeed. Fredrick…