Syndicated

In a recent article on ThePaymentsReview.com titledTrellance Predictions for 2018, Artificial Intelligence (AI) was touted as having “become a must-have in the everchanging market. Credit unions need to make AI…

Today, leading companies drive success when they inspire employees to share, support and believe in a common purpose. They stay focused on their customers. They innovate, and they strive to…

Alogent closely follows shifts in bank and credit union branching, especially declining branch transaction volumes, increasing staffing costs, and the resulting need for ever-greater efficiency in transaction workflows. Our recent…

I can remember using a counterfeit detector pen to make a small mark on all large bills ($50s and $100s) when accepting deposits that were being counted by hand. Doing…

The NCUA board will discuss the process of getting rebates to credit unions from the closure of the Temporary Corporate Credit Union Stabilization fund today. NCUA closed the fund Oct.…

The House yesterday advanced two NAFCU-backed regulatory relief bills – one amending various banking laws and another adjusting the CFPB's TILA/RESPA integrated mortgage disclosures (TRID) rule. The bills now await…

I’ve visited hundreds of credit union websites over the years, conducting research for various projects and reviews. Many of them are excellent. In the last few years, the quality has…

“It's about getting things down to one number. Using the stats the way we read them, we'll find value in players that no one else can see. People are overlooked…

More than two-thirds of Americans aren’t exactly in love with their digital banking offerings these days, and many are ready to walk awayfrom their financial institutions because of it, according…

While a lot of people have heard of credit unions, the advantages in membership remain mostly unknown unless you happen to be a member or know someone who is. Most…

Are you wondering how to help your financial institution better compete in the changing online banking landscape? Maybe you're concerned that the shift of consumers toward Fintech online-only banks might…

In my opinion, the first Sunday after the Super Bowl is the most depressing day of the year. After months of having every Sunday filled with excitement and record-breaking moments,…

Credit union interest in Big Data is at an all-time high. The promise of predictive analytics and otherBig Data opportunitieswill be a key part of helping the industry compete more…

I recently started reading articles from Psychology Today, and the information has been grand. Here's the first gem I plucked:Winning at Life...by not Losing. The author noted a study and…

The Consumer Financial Protection Bureau released its five-year strategic plan this week, establishing its mission, strategic goals and strategic objectives. Working with the CFPB on a number of credit union…

NAFCU President and CEO Dan Berger discussed the role of fintech companies in today's financial marketplace and explained why any company that engages in core banking functions should be regulated…

On a recent Wednesday night, I was attending a parent association meeting at my childrens’ school. These meetings have historically run long, sometimes going until 9:30 p.m. or later. I…

Startling statistics indicate we spend more time with our co-workers than our spouses, significant others, or family. Given how much time we’re at work and the reliance we have on…

Justice may finally come for the daughters of a woman who was brutally murdered while she was working alone at a Wisconsin credit union branch 36 years ago. Robin Mendez,…

Turn on any cable news network, follow any politically charged Twitter streams or open your Facebook app and you’re bound to read someone wailing about ‘fake news.’ On Feb. 25,…

When a rebrand comes out of left field, your executive team, your board, even your frontline staff, may be thinking, “at least take me out to dinner first.” A rebrand…

The latest innovations in artificial intelligence (AI) are pushing the boundaries of what's possible, what's practical and what people are coming to expect from their financial institutions. As major brands…

As the Trump administration considers removing Financial Crimes Enforcement Network (FinCEN) guidance that has allowed financial institutions to open accounts for marijuana businesses without running afoul of federal regulators, Treasury…

When Bruce Foulke joined American Heritage Federal Credit Union in 1979, it was a $5 million financial institution serving 4,000 members. Under the CUES member’s leadership as president/CEO, the credit…