Syndicated

Being a leader has certain similarities to being a parent. As a parent, you love all your children equally. Yet you still must work to avoid the appearance of playing…

Stanley Hayes, former president/CEO of the liquidated Valley State Credit Union, is scheduled to be sentenced in April after he admitted to embezzling $710,000 from the Saginaw, Mich. cooperative. Michigan…

Are you seeing a 20-something who still lives in his parents’ house, plays video games all day and (if he has graduated from college) has mounds of student debt? Maybe…

Messaging platforms that include voice and text-based interfaces and being increasingly used by digital consumers as their preferred method of engagement, according to aresearch studyfromAccenture. Conversational interfaces already exist. The…

Marketing today is all about targeting prospective customers in direct mail, email, and even through digital channels like social media and online advertising. Sure, there are still financial institutions using…

You have apurpose in your career. You know that, right? I’ve been thinking about this lately after a volunteer experience brought it into perspective for me: I joined my team…

U.S. credit unions continue to be on the forefront of payments evolution. In January, Visa announced it would begin testing a fingerprint-enabled credit card in the United States with Utah-based…

Draft legislation addressing data breaches was released Friday, two days after a CUNA witness testified before a House Financial Services subcommittee on how these breaches harm credit unions. The draft…

NAFCU last week attended a hearing on a defendant credit union's motion to dismiss an Americans with Disabilities Act (ADA) case. NAFCU remains active on ADA, engaging with various stakeholders…

Recent volatility notwithstanding, the economy is hot, driving credit union growth and increased real estate activity in branch network evolution and headquarters occupancy strategies. Commercial realtors are a key partner…

Each year, Credit Union Magazine honors some of the credit union movement’s heroes—those individuals who relentlessly promote credit union philosophy, dedicate themselves to credit union principles, and make a difference…

"Most companies are simply not designed to survive." -Opening Keynote Speaker Mike Walsh We're in the midst of a second digital revolution—and it's loaded with forces that will disrupt your…

Shared branching began with an undeniable idea: Individually, credit unions couldn’t provide competitive branch networks. But together, they could. Back in the 1970s and 80s, when shared branching took root,…

How important is digital banking to credit unions? Three announcements, which focus on enhancing member experience and knowledge, include chronicling a digital transformation journey, chatbot integration and interactive mobile video…

The Consumer Financial Protection Bureau (CFPB) has gone through some significant changes since the resignation of former Director Richard Cordray last November. Moving from continuously issuing regulations and enforcement actions,…

This week we consider two sides of the same Bitcoin. On the one hand, blockchain technology has the potential to offer a whole new means of building trust with members.…

Lines. A generation ago, standing in line was routine for almost any sales or service-related activity: Checking out at the grocery store. Buying a ticket at the movie theater. Getting…

Folks know that I write this blog, so it isn't uncommon to receive a nice note from someone with a link to an interesting article. This might interest you,they'll say.…

A study out of UC Berkeley found that top performers all have one thing in common: an ability to persuade others. UC Berkeley management professor Morten Hansen discovered through conducting…

Key CUNA staff met with Acting Consumer Financial Protection Bureau (CFPB) Director Mick Mulvaney Thursday to discuss ways to provide credit unions with regulatory relief. Ryan Donovan,CUNA Chief Advocacy Officer,…

Credit unions can learn the amount of the distribution they will receive from the National Credit Union Share Insurance Fund (NCUSIF) this year with NAFCU's updated SIF calculator (member only).…

2017 saw a rise in the frequency and severity of data breaches and cyberattacks, planting the seeds of change in terms of defensive approach and tactics. The WannaCry ransomware attack…

The NCUA board on Thursday approved a pro rata distribution of $735,678,797 to eligible credit unions—funds that are available as a result of the closing of the corporate stabilization fund.…

When you have the opportunity to ask some of the most interesting people in financial services and fintech about where the industry is headed, sometimes fascinating insights are revealed. One-to-One…