Syndicated

Y-12 FCU increased its loan volume by more than 25% over a two-year period thanks to streamlining its lending operations, introducing new products and not being afraid to prudently take…

Financial services organizations realize they have the potential to apply advanced analytics for both internal and external benefits since they have large data sets and experience with analytical tools. From…

When debit cards hit the streets in the ’90s, the mighty check saw its role in financial transactions diminish. Fewer and fewer retail outlets take checks these days, but they…

Marketers are asked a lot of questions. What is the result from this campaign? When you are going to have that project complete? When is the website going to be…

Social media is changing the way we communicate with consumers. Having a strong social media presence gives credit unions the opportunity to build personal relationships with their members and future…

Legacies are great in wills, especially if you’re the heir. For organizations in the midst of sweeping change, legacy technologies and practices become serious hurdles in the path to success,…

Regulatory burdens are impeded consumer access to credit, CUNA Vice President of Research and Policy Analysis Mike Schenk told the Washington Examiner this week, when discussing the bipartisan Economic Growth,…

Credit unions can now download NAFCU's updated 2018 Credit Union Compliance GPS, which features new sections on Americans with Disabilities Act (ADA) website compliance, CFPB's mortgage servicing rules, Financial Crimes…

I love this time of year—warm weather is (almost) here, the flowers are starting to bloom (unless you’re up north!) and Cadbury Cream Eggs are available in stores. I have…

Ask Debbie Wege to describe herself and how she sees the world, and she’ll answer without hesitation: “I believe in two basic things: collaboration and what’s possible. I have a…

A credit union employee alerted police that a Texas public official allegedly stole more than $35,000 to pay off a blackmailing dominatrix mistress. Gregory Lueb, 56, a former Harris County…

Building a world-class marketing organization is the goal for any financial institution, but it isn’t easy to achieve, especially now. As consumer expectations rise and the financial landscape itself shifts…

The torrid pace of bank branch closures continued unabated last year. In the U.S. alone, over 1,700 branches closed — a record. This follows several years of rapid reduction in…

Ever thought about the value of paying attention? Attention sometimes gets a bad rap in today’s society. Perhaps that is because we’ve come to associate the concept of attention with…

How should financial institutions measure success in cash and treasury management services? Some financial institutions focus on costs, while others measure success purely by fee income from customers. But those…

Faster payments have penetrated a handful of market segments, particularly peer-to-peer (P2P) payments and the gig economy, but a lot of work still needs to be done in the funds…

One of CUNA’s board members has recently ceased to be employed by a District 6, Class B credit union and is therefore ineligible to continue his service in that position.…

NAFCU's Regulatory Committee will meet today to discuss recent court decisions related to the NCUA's field of membership (FOM) and Federal Communications Commission's (FCC) autodialer lawsuits. The committee will also…

Thinking about tech trends in terms of ‘bottom-line boosters,’ ‘tech to review’ or ‘roadblocks to progress’ can help credit unions be in a better position to negotiate with their providers.…

At the branch or on the road, Paul Speight believes endurance, not speed, will get young professionals such as himself where they want to go. When Speight joined the Virginia…

One credit union that has grown business services members by a double-digit percentage each of the last 10 years says the secret to that success is simple. “There are several…

Where does your credit union or community bank belong? Hopefully the answer is not “in the toilet,” but if you answered, “in the bathroom,” then you would be correct. Let…

Last week, another move toward a global trade war was initiated, as President Trump spoke of slapping an additional $100 billion in unspecified tariffs on China. The Chinese responded that…

Increasingly it seems that there’s no down time for credit union news anymore, which is good if you’re a blogger but bad if you are a blogger who took an…