Tomorrow’s banking ecosystem extends beyond banking
Fintech firms and bigtech organizations are capturing more and more of the banking value chain, providing services such as payments, checking and even savings accounts that could erode much of…
Fintech firms and bigtech organizations are capturing more and more of the banking value chain, providing services such as payments, checking and even savings accounts that could erode much of…
As the 2018 NTCUE competition kicks off in the next few weeks I’d be remiss not to ask… Everyone over 35: Is there a young leader you work with who…
Regulation Z, which implements the Truth in Lending Act, is one of the more complex regulations impacting a wide-range of lending products, services and procedures within credit unions. CUNA compliance…
Both the House and Senate are in session this week. Committees in each chamber will hear testimony from Federal Reserve Vice Chairman Randal Quarles on the U.S. financial system, and…
Once a year, Carla Cicero hits the road for a special year-end mission: Surprise five unsuspecting local charities with a $5,000 donation. “It is the best day of the year,”…
Sen. Cory Gardner (R-Colo.) said Friday he received acommitment fromPresident Donald Trump that the Department of Justice’s rescission of the Cole memo will not impact Colorado’s legal marijuana industry. “Furthermore,…
Providing financial education to your community is often considered part of a credit union’s mission, and rightly so. Credit unions were created to improve members’ lives, not generate profits. Profit…
The financial industry’s spending on marketing technology has been rising in recent years. Currently, marketing technology comprises about 22% of the average bank’s budget, according to the ABA. Marketing technology…
S. 2155 possibly up for vote in May—5 things you can do to support it: Our professional advocates estimate S. 2155 could be on the House floor as early as…
I am not sure if any of you caught this headline yesterday, but if you were like me you quickly clicked to find out what the heck was going on.…
A couple weeks ago, we discussed how to make the blog posts ADA compliant. In this post, we’ll discuss how to do the same for the PDFs on your credit…
Here's a question: What if we spent more time building our teams than leading them? What if our main focus was to identify strong team players, recruit top-notch employees and…
Credit union priorities were discussed during Consumer Financial Protection Bureau (CFPB) Acting Director Mick Mulvaney’s second day of testimony before Congress Thursday, this time before the Senate Banking Committee. Mulvaney…
The NCUA Board next week during its open meeting will discuss two final rules on capital planning and stress testing, and advertising provisions. NAFCU has previously written in support of…
Fraudsters are becoming more organized, sophisticated, and technologically advanced. They collaborate with other criminals by sharing information and the latest tools on the “dark web.” In fact, these criminals have…
Congress could be closer to changing a financial services company risk management program that it developed in the wake of the Great Recession. Members of the U.S. House on Wednesday…
Biz Kid$, the powerful youth financial education program, has taught millions of kids across the US about money and entrepreneurship. Not only is Biz Kid$ a fun TV series for…
ATMs remain an important, fundamental service to members, and the experience you provide there can make or break your brand in their eyes. In fact, according to ATM Marketplace, nearly…
“Personalization” is not a new or novel concept in banking. For centuries, financial institutions have prided themselves on the personal experience they delivered to each customer. But this CX strategy…
The May 11, 2018 date for compliance is only a month away! Did you cross all the t’s and dot all the i’s? Here are three good questions from our…
Most people don't feel great about their finances. Spending, saving and making good decisions about money can be difficult, even if you're not living paycheck to paycheck. And feeling satisfied…
Credit unions’ member-centric focus means that they approach consumer regulation differently than other market participants, CUNA President/CEO Jim Nussle wrote to the Senate Banking Committee Wednesday. CUNA sent its letter…
CFPB Acting Director Mick Mulvaney told members of the House Financial Services Committee yesterday that he wants to better tailor regulations to reduce the regulatory burden on credit unions and…
As employee benefit costs continue to rise, employers across the United States are searching for innovative ways to reduce this burden. Credit unions also are looking to thwart rising costs.…