With both the House and Senate back in their home states for a district work week, NAFCU encourages member credit unions to contact their representatives and keep up the pressure…
As CO-OP continues down the path of digital transformation, we are focused on building a culture of product innovation. CO-OP’s growing team of nearly 100 developers are constantly designing, developing,…
Costs related to data breaches could cost a credit union in the millions of dollars—a huge liability typically not covered under a CU’s general liability coverage. That’s why many credit…
How we think directly corresponds to how we act. Truly successful leaders understand the power of thought and how positive thinking drives an optimistic attitude, which more often than not…
In this episode, we discuss branding, common brand misconceptions and how to avoid them, and how to overcome brand gaps. Taylor is communications director at On the Mark Strategies and…
Credit unions live and die around the idea of putting members first. Now, there’s an emerging field of academic study that offers actionable insight on how credit unions can nudge…
Is your credit union prepared to respond to the Accounting Standards Update 2016-01, recently amended by the Financial Accounting Standards Board? On Feb. 28, FASB issued six amendments to the…
The financial sector has been on a mission to redefine the experience it provides. Companies continue chasing new channels, faster technologies, less friction in the customer journey and any other…
CUNA President/CEO Jim Nussle thanked House Financial Services Chairman Jeb Hensarling (R-Texas) for his Thursday remarks that he would be willing to support the Senate-passed Economic Growth, Regulatory Relief and…
NAFCU on Wednesday filed an amicus brief in support of an Alabama-based $1.4 million-asset community development credit union facing litigation over unclear website accessibility requirements under the Americans with Disabilities…
Sometimes we get a call for help after the fact. Among the many financial institutions that have implemented new loan origination, core or other systems, a number of them find…
Emotional intelligence might not be something we think about much, but when we encounter someone with a lack of it, it can mess up your day. “Emotional intelligence is a…
Despite the strong economic performance, the American consumer continues to be disengaged from retail and much of the economy, and continues to build checking account balances to record levels, a…
Are you deciding whether to redirect marketing and business development dollars at your Credit Union or Bank for Social Media Marketing? Well, I’m here to tell you that as a…
This past weekend I received a letter from my credit union letting me know they were increasing my credit limit. This is highly convenient as I was just getting ready…
Last week, I was in California for NAFCU's CEOs and Senior Executives Conference. It was a fantastic event, and I took a boat-load of notes. One theme kept coming up…
Millennials have come into their own, from becoming makers and managers who now outnumber their parents in the workforce, to rising activist wunderkind like the Parkland survivors. They tend to…
For most progressive-thinking banks and credit unions, strategic planning is a critical season of the year. A big investment in time, resources, bandwidth and money is made in this critical…
CUNA joined the Independent Community Bankers of America (ICBA) Wednesday in writing to House leadership to urge consideration and passage of the Economic Growth, Regulatory Relief and Consumer Protection Act…
For the second consecutive day, NAFCU lobbyists met with key offices to help setthe record straight on issues related to the credit union tax exemption.As part of this effort,NAFCU Executive…
In July 2015, the Federal Communications Commission issued a declaratory ruling and ordersignificantly expanding the reach of the 1991 Telephone Consumer Protection Actand its implementing regulations. The FCC’s order was…
“If you can’t create an emotional connection with members, you’re going to lose them,” says author Patrick Henry. He addressed the CUNA HR & Organizational Development Council ConferenceWednesday in Fort…
The U.S. housing market’s storyline for the last several years has been one of steady demand and limited supply, pushing prices ever higher. Now, a new chapter has opened up…
It’s singed. It’s brittle. It’s moldy. It’s torn. It is disintegrating. Let’s talk about this. Do you have a procedure for your mutilated currency? Do you even accept mutilated currency?…