NAFCU's Cybersecurity and Payments Committee will hold its second-quarter meeting today to discuss ongoing efforts at the Federal Reserve to strengthen payments systems. NAFCU – through letters to and meetings…
Over my three decades in human resources, I’ve gathered a pretty good library on the subject. In its titles I can see the evolution of the field during that time,…
When thinking about innovation, don’t just think of technology. Consider the customer experience. “It’s about the connection,” Nicholas Webb said during a keynote address at CU Direct’s Drive 18 Conference…
Four consumer groups are asking a federal judge to deny a request by the CFPB and a payday lending group to place a strict short-term loan rule on hold. Public…
If you spend time reading trade publications like I do, you’ll see a lot of articles declaring the death of things … direct mail, community banking, debit rewards, and even…
Are you a go-getter, confident in your skills and rarely delegating the big, important tasks to ensure they’re done correctly? I respect that. I have met a lot of talented…
Consumers today have the power to book a room across the country, hail a ride to anywhere they want to go, or order nearly any product or service to be…
A recent study form Experian sheds light on the “new normal” when it comes to consumers and auto loans. The $500 ceiling for a car payment for everyday consumers is…
Recent research by CUNA Mutual Group’s TruStage reveals interesting insights about the unique makeup and preferences of Hispanics and other multicultural consumer groups. Below are some of the key findings…
CUNA and credit unions saw a historic victory with the signing of the Economic Growth, Regulatory Relief and Consumer Protection Act (S. 2155) last month, but the question remains: when…
The House and Senate are back in session this week and Congress is expected to work through various appropriations bills. NAFCU will continue to track progress on two of the…
Like credit unions, most hospitals are mission-focused rather than profit-motivated. Some not-for-profit hospitals were originally sponsored by religious organizations; others were created by and are sponsored by their community. Not-for-profit…
Veronica Dangerfield'sbackground as a standup comedian draws in audiences and keeps them glued to her compelling messages about financial education. “People are so apprehensive about finances,” Dangerfield says. “With a…
We all know the importance of strong governance and leadership to survive in any business. However, a decision maker is only as good as the intelligence he or she receives…
President Donald Trump’s signature on the Economic Growth, Regulatory Relief and ConsumerProtection Act isthe culmination of a years-long processof advocacy on both sides of the aisle, a process that resulted…
As you all know, new and updated data fields were added to the online Currency Transaction Report (CTR) last year and recently there was a deadline to meet a new…
Yesterday was our last day in our Pennsylvania Avenue office, our home base in D.C. for 15 years. We’re leaving with some great memories and a long list of accomplishments…
An organization's culture goes far beyond the products and services you deliver – it's a feeling. It is that feeling you get when you are excited about going to work.…
The recent passage of S. 2155 reduces the regulatory burdens involved in mortgage lending and helps credit unions offer lower rates to members by granting special relief from the 3-day…
Comments on the final few Bureau of Consumer Financial Protection (CFPB) requests for information, as well as on the Federal Communication Commission’s reassigned numbers proposal, are due in June. CUNA…
NAFCU President and CEO Dan Berger encouraged the NCUA Board to consider the potential benefits of increasing the interest rate ceiling before it expires Sept. 10. Absent an increase, he…
Tom Davis has had a varied career. He started as an accountant before entering the technology arena and ultimately joining CSCU, the precursor to Trellance, where he’s now CEO. Davis…
The NCUA board took an unusual action Thursday to ban CEO Kam Wong — accused of stealing millions — from participating in the affairs of any federally insured financial institution…
Our Credit Union Trends Report for May 2018 is now available online. The report covers data from March 2018 and includes details on credit union memberships, loans, savings and more.…