Syndicated

A year after its launch, Zelle® is taking off and taking hold. It's one of the most successful financial product launches I've seen in my career, and speaks volumes about…

Being your members’ primary financial institution (PFI) is about serving them where they live their financial lives. As mobile and digital innovations continue to transform the consumer landscape, what members…

As Inbound marketers, we use blogs, social media, emails, great content and SEO to attract, convert, close and delight new customers. Many traditional sales and marketing staff members are skepticalthat…

Credit union-supported candidates found success during Tuesday’s primaries across eight states, including several in notable and competitive races. Candidates are supported by state leagues, CUNA and the Credit Union Legislative…

CFPB Acting Director Mick Mulvaney announced a reorganization of the bureau's councils and advisory boards – including the Credit Union Advisory Council (CUAC). NAFCU has told Mulvaney of the value…

When it comes to the topic of generations, there are waves of articles on millennials, focused on the differences between millennials and Baby Boomers, the pending generational wealth transfer and…

In a letter delivered in April to Sen. Orrin Hatch, R-Utah, the National Taxpayers Union (NTU) urges the Senate Finance Committee to evaluate the tax-exempt status for large credit unions.…

A new research report by Filene released Wednesday determined the 14 credit unions that acquired 16 banks since 2012 had somewhat stronger financial metrics with higher capital ratios, greater returns…

The financial services industry is shifting so quickly that it’s hard for credit unions to keep pace. Having built their reputations for superior member service in face-to-face encounters at the…

The fire service is full of traditions and rituals. The work of firefighters is dangerous and unexpected, and the protection of lives and property comes with great responsibility. It comes…

I hate when people tell me I have to read something which is why I’m going to tell you that you should all read this April 2018 issue of MIT’s…

Data analysts today are working in a red-hot field. Their expertise is in high demand, and there is no shortage of “dream” companies looking for their expertise. Credit unions will…

At Kemba Credit Union ($871.1M, West Chester, OH) necessity is the mother of invention. When the Ohio credit union’s one underwriter for indirect auto loan applications left in 2015, the…

The American Bankers Association filed a cross-appeal in response to NCUA’s appeal of the U.S. District Court ruling regarding NCUA’s field-of-membership (FOM) rule. CUNA strongly supports NCUA’s appeal and further…

NAFCU, ahead of a House Financial Services subcommittee hearing today on ways to improve transparency and accountability at the CFPB, reiterated its opposition to the bureau's authority over credit unions…

Toby Hayes and his family were shopping for a new car a few months back. “We went to a dealership and never said anything about being a member of or…

When you think about the future of credit unions, what do you see? Strategic fintech partnerships? Data-optimized services that anticipate member needs? Virtual reality branches? When I spoke at CUNA’s…

The American Bankers Association will appeal a federal judge’s ruling that upheld portions of theNCUA’s Field of Membership rule, according to documents filed in federal court. On March 29, U.S.…

Do your customers have a handle on their credit card rewards? Is it about miles? Points? Cash back? A mixture of all three? Do they know how, exactly, they’re earning…

Last week, I mentioned that I was watching the Game of Thrones. I heard something on an episode that grabbed my attention. That's why I enjoy good writing, whether in…

There is no "easy button" for CECL. Adhering to the new standards will take time, effort and considerable planning, but it is possible to turn the pain of compliance into…

If we’ve learned anything from the recent Facebook/Cambridge Analytica debacle that affected 87 million people, it’s this: our personal data is ripe for the picking. Mitigating cyber security risks should…

Do you remember work in the year 2000? Email was still a blessing, and we hadn’t yet become attached to smartphones. We were connected, but not hyperconnected. We were busy,…

The Federal Housing Finance Agency (FHFA) should review all of its existing regulations for potential improvements, CUNA wrote to the agency Monday. CUNA’s letter was sent in response to the…