PODCAST: Advice for the next generation of leaders
When Bill Raker started his professional life, he thought he’d be teacher and perhaps move up in education administration. But a detour into the credit union movement led to a…
Syndicated
How one credit union returns $1,600 in benefits per household
One credit union is giving back an average of $1,602 in member benefits per household annually, the highest giveback among all credit unions in a CUNA analysis. The $9-billion Star…
Three security threats to board information
Cybersecurity has always been top of mind for IT departments, and these days, it’s an increasingly important issue for boards as well.Gartner estimatesthat by 2020, virtually all large enterprises will…
Storytelling is the best bridge between customers and solutions
Salespeople want to sell. This much we know. Often, in our conversations with clients or in our perusing of sales decks, we hear a similar refrain. How do we cut…
Pay attention to your marketing content and strategies
Content Marketing World is the largest content marketing event on the planet. Now in its 8th year, CMWorld will attract almost 4,000 attendees from over 50 countries to Cleveland, Ohio.…
Parental advice, or life advice
I can't recall when I read it, but it stuck with me. A father shared his best piece of parenting advice. Here it is. At least once a week, spend…
Have credit unions become the new community banks?
The Riegle-Neal Interstate Banking & Branching Efficiency Act of 1994 allowed full interstate expansion for banks, whether through de novo branching or mergers. The full provisions of the law took…
FSGG bill with CUNA-backed reg relief passes House Approps Committee
The House Appropriations Committee passed its Financial Services and General Government (FSGG) Appropriations Act for Fiscal Year 2019 late Wednesday night, legislation with a number of CUNA-supported regulatory relief provisions.…
NAFCU’s advocacy receives ASAE award
NAFCU's advocacy has been named a 2018 ASAE Power of A (association), Silver Award winner for its efforts in helping advance the credit union industry. This award recognizes associations that…
Sievewright: Find the future and secure it
Credit unions are still crossing the bridge toward digital transformation, according to Mark Sievewright, CEO of Sievewright & Associates. Credit union leaders need to prioritize the effort because the next…
Will new GDPR rule impact your CU?
The European Union’s General Data Protection Regulation (GDPR) rule will likely have credit unions evaluating just how many members they have in the E.U., while they also need to be…
Payments is a form of branding
Credit Union marketers are diligent in ensuring that the brand is consistent throughout all aspects of member contact. So, signage, logos, websites, mobile and online banking platforms are all inspected…
Three key advantages of a strong brand strategy
A brand strategy can take what people know and believe about your business to new levels. Active brand management takes a valuable asset that may now be largely underused, and…
3 stories of bank acquisition
With the recent spate of community bank purchases by credit unions — more than a half-dozen so far in 2018 — a possible new trend is emerging that offers additional…
Four competitors to compare
Whether you are conducting a strategic planning session, developing your marketing plan or creating your brand, knowing your competitors is a key to success. As Sun Tzu said in The…
Going fishing for easy money; Elder abuse resources
I don't write many checks anymore as I do most of my bill paying online. However, there are many folks and businesses still paying bills by sending checks through the…
CUNA-backed BSA/AML bill set for Thursday committee markup
The House Financial Services Committee is scheduled to mark up CUNA-backed draft legislation Thursday that would make several updates to Bank Secrecy Act/Anti-Money Laundering (BSA/AML) requirements. CUNA supports efforts to…
NAFCU urges support of RBC-delay provision ahead of House Approps mark-up
NAFCU Vice President of Legislative Affairs Brad Thaler urged leaders of the House Appropriations Committee on Tuesday to support a provision in the Financial Services and General Government appropriation's bill…
Tell your story in the service of others
Many people have an inner voice that prevents them from speaking freely. Shut down that voice, advises Dr. Michael Hudson, a professional speaker with experience in the credit union industry.…
Changing CU’s fortunes begins with this
When it comes to turning around the fortunes of a struggling credit union, if the CEO is not paying close attention to the organization’s culture, all the strategies and tactics…
Does your overdraft program place value above fees?
In the past few years, big banks have made it increasingly difficult for Americans to keep a basic free checking account. Consider the following: Institutions like Bank of America announced…
How open banking can save financial services from threat of tech giants
Regulations around open banking, like PSD2, will soon prove to be a boon for technology giants like Google, Amazon, Facebook, Apple and other tech giants – providing wider access to…
9 fool-proof ways to help your next credit union merger go smoothly
One of the areas where many Credit Unions struggle is when they are faced with a merger and all the various issues that accompany taking on a large number of…
Why is most outsourced marketing a waste of money?
Being on-site with our clients is important. In fact, it’s so important that we visit each of our clients at least once a year—on our dime. (That’s in addition to…