Tom McWilliams, senior vice president of the Mississippi Credit Union Association, received Credit Union Magazine’s 2018 Credit Union Hero of the Year award during Thursday’s general session at the America’s…
Michael Dicenzo, the former vice president of Greylock Federal Credit Union’s business banking, who authorized millions in business loans in exchange for kickbacks from a real estate developer, is scheduled…
If you don’t have big conversations and set ambitious goals in your strategic planning session this fall, it’s because of one word: Fear. “I just wish we could get the…
What problem do mobile wallets solve? From the consumer’s perspective, not much. They don’t like change, and see little need to switch to a different payment method unless there’s a…
When it comes to achieving excellence, the term “experience” gets thrown around a lot. Companies and industries are constantly brainstorming ways to connect and build relationships with the consumers they…
In early 2018, the third-party loan origination system for TruStone Financial Credit Union ($1.3B, Plymouth, MN) announced updates to its operating system. The company was adding functionality and improving the…
Earlier this month I was in Athens, Georgia teaching Marketing/Business Development and Innovation to the students of Southeast Regional CU Management School (SRCUS). After my last class I needed to…
The Bureau of Consumer Financial Protection should ramp up its efforts to issue new and amended regulations as required by the Economic Growth, Regulatory Relief and Consumer Protection Act (S.…
NAFCU President and CEO Dan Berger met Wednesday with House Financial Services Subcommittee Chairman Bill Huizenga, R-Mich., to discuss issues critical to the credit union industry, including ongoing efforts to…
2016 U.S. Census data indicates that the United States is home to 55 million Latinos.Indeed, this demographic has been a principal driver of population growth since the year 2000 and…
America’s Credit Union Conference attendees will learn how the Credit Union Awareness Initiative helps dispel the myths consumers have surrounding credit unions and access to their financial services. There also…
Some three quarters of security professionals polled suggest privacy and personal identity protection could be impossible even as consumers and businesses expand their social media and e-services use to record…
As more and more consumers use digital applications to make their daily life easier, the importance of being the ‘go to’ payments solution for mobile or online payments has never…
Plenty of childhood stories and moral tales involve the use of a magic wand (or some other instrument of supernatural power). With it, a character can, with a simple wave…
In April 2018, Wells Fargo continued to make headlines when federal regulators announced one of the largest fines levied against a financial institution: $1 billion for forcing customers into auto…
The financial industry is currently facing a tumultuous vehicle recovery environment spurred on by marketplace challenges that have come to the forefront over the past 24 months. In its simplest…
A compliance officer sits at her desk dutifully reviewing a new policy. She is calm and relaxed – it’s almost time to go home for the day and her favorite…
CUNA wrote to oppose a provision in the House version of the National Defense Authorization Act (H.R. 5515) that would exclude credit unions from the current resources furnished to them…
Following NAFCU-led efforts, the House yesterday passed a two-year delay of the NCUA's risk-based capital (RBC) rule. The association has long advocated for a repeal or delay of the rule,…
Credit unions often ask me what they need to do to have a strong cybersecurity program. I often respond with the following 10 considerations. 1. Executive Leadership Involvement When it…
It’s been a long day already, and you haven’t even made it to work yet. Your alarm went off at 5 a.m. You intended to make it to that new…
Credit unions enjoyed faster loan growth from March to April than a year ago thanks to the strength of used car loans, business loans and adjustable-rate purchase mortgages, according to…
Hello folks. I know I said that I would be dedicating today’s blog to another regulation finalized at NCUA’s Board meeting last Thursday but the Supreme Court decided Ohio v.…
This morning I watched the news while getting ready for work, checked my social media, and listened to the radio on the drive in – so I know I that…