Syndicated

Companies like Google, which receives an average of 3 million job applications yearly, and Amazon, which once received 20,000 applications in a single day, use a whole suite of tools…

I was working at Patelco Credit Union and assisted in the coordination of informing members of our issues and gathering signatures. Member support was overwhelming, and the only issue was…

One CUSO is helping credit unions not only recover charged off loans, but also bring delinquent borrowers back into the credit union as members in good standing with sound FICO…

You may have seen the story on the news recently: former video megachain Blockbuster is down to their final store. The familiar blue and yellow signage that once graced over…

Credit unions have always made a difference for the communities they serve through deposit offerings, loan programs, branching options, and more. Today, some are pushing beyond traditional loan products to…

The federal mid-term elections are virtually upon us, which brings to mind the constraints that are placed on credit unions concerning their participation in our democratic election process. Certainly, credit…

"Our people are our greatest asset." These feel-good words have decorated countless company walls, websites and mission statements. But let's be real. Most organizations don't treat their employees like assets.…

Optimizing the customer experience was overwhelmingly deemed the biggest opportunity for 2018 for bankers (36 percent) surveyed a recent 2018 Guide to Financial Marketing report sponsored by Deluxe. Data-driven marketing…

Credit unions saw an industry-changing victory 20 years ago with the passage of H.R. 1151, CUNA President/CEO Jim Nussle wrote in an op-ed Monday, a win that demonstrated the credit…

NAFCU is asking the Bureau of Consumer Financial Protection (formerly the CFPB) to expand its payday lending rule exemptions as the NCUA considers a proposed rulemaking to enhance its payday…

The Industry’s Most In-Demand Event for Credit Union Executives! September 18, 2018 - The Westin Denver International Airport Attend our one-day educational seminar delivered by seasoned, knowledgeable presenters with decades…

Credit card issuer TCM Bank, which works with some 750 small and community U.S. financial institutions, including credit unions, exposed the personal information of thousands of individuals who applied for…

This past week I had the pleasure of speaking at the CU Leadership Convention in Las Vegas, Nevada. This was the first year I have attended this conference, and it…

Today’s financial services landscape is rapidly changing. For credit union CEOs and executives, the best defense lies in the constant evaluation of threats and opportunities. Callahan & Associates speaks with…

Simply attending an event like Microsoft Inspire reminds you how incredible it is to be a part of the tech community today. Being on stage at such an event… well…

According to Experian Automotive, in Q1 2018 consumers chose residual-based financing for nearly 30% of all new vehicles financed. In 2019, as car prices and interest rates continue to rise,…

Sometimes funds show up in unexpected places… like as a positive balance on members’ open-end lines of credit. In particular, some members overpay their credit card bills. It could be…

NCUA delays RBC by one year: NCUA’s decision to delay its risk-based capital rule by one year is a step in the right direction, but we believe it’s still a…

The Federal Reserve published a Consumer Compliance Supervision Bulletin in July, which provides high level summaries of a variety of compliance issues the agency has observed in its supervised entities.…

Congressional recess is now in full swing as both the House and Senate are working in their home districts and states. This is a perfect time for credit unions to…

Three credit unions describe how they use electronic balloting to improve their board election processes. For credit unions seeking to make their board elections more efficient, cost-effective and convenient, adding…

On August 7, 1998, President Bill Clinton signed into law the Credit Union Membership Access Act (HR 1151). This followed a massive, 17-month advocacy campaign: The Credit Union Campaign for…

The word “policy,” uttered in the presence of a small credit union leader, can send shivers down the spine. They – the policies, oh the policies – must be reviewed…

By now, you've probably heard the sad auto industry news, that vehicle sales are down this year and are not expected to rebound anytime soon. Basically, auto manufacturers did too…