Syndicated

A hot topic for 2018 has been the struggles of small credit unionscompared to their larger peers. 2018 economic developments are broadly supportive of favorable credit union operating results and…

One of the sessions during the 12thAnnual Mid-Atlantic Anti-Money Laundering (AML) Conference that I recently attended was on current compliance topics. Panelists from the FDIC, OCC, FINRA, FinCEN and the…

The National Credit Union Association outlines basic requirements for business continuity planning, but are they stringent enough to protect your credit union? At Ongoing Operations, we believe that a business…

We've heard or seen the numbers. Employees are not engaged with their work. In fact, some have gone so far to say that as few as 13 percent of employees…

CUNA followed up its letter last week to the Department of Housing and Urban Development (HUD) with a joint letter reiterating the call for HUD to align the 2013 disparate…

A third increase to the federal funds target rate is expected next month, and as credit unions adjust to this new environment they are facing increased levels of competition –…

In today’s ever-present cyber threat environment, financial institutions are frequent targets. Credit unions continue to fall victim to a variety of cyberattacks, including malware infections, phishing scams, denial-of-service attacks, cryptojacking,…

One credit union CEO whose headquarters narrowly escaped California wildfires in October of 2017 and which is now being threatened by a new blaze is facing the sobering fact that…

Talent hoarding is prevalent and detrimental. According to a survey, more than 50 percent of managers admitted they keep their team members from growing and advancing—for a variety of reasons.…

This is an important alert to inform you about a scheme that could affect the payments industry. "Unlimited Operation" Schemes Threaten Financial Institutions Unspecified reporting obtained by the FBI indicates…

For more than 100 years, Navigant Credit Union has provided financial services to individuals and families in the Blackstone Valley area of Rhode Island. Incorporated in 1915 as “La Credit…

Prudential. Cetera. Allstate. Thrivent. Modern Woodmen of America. They’ve all recently empowered their massive field force of advisors and agents to text clients and prospects. As the trend continues to…

There are 168 hours in a week, 730 hours in a month, and 8,760 hours in a year. It doesn’t matter whether you’re Jeff Bezos or the CEO of a…

Today, business journals such asForbesare highlighting how essential workplace diversity is for a thriving business. The global economy relies on a diverse chorus of voices, and companies that realize it…

CUNA Creating Member Loyalty™ (CML) member credit unions made the list of credit unions recognized on Forbes’ The Best Banks And Credit Unions in Every State. Forbes partnered with market…

Pointing out "egregious offenses" of consumer trust, along with fines and settlement fees that total more than two times the size of the nation's largest credit unions, NAFCU President and…

Credit union executives who have implemented a board portal say the success of the implementation will depend on choosing a system that meets your organization’s unique objectives. For example, Interra…

How we see the future determines our tolerance for risk and desire for growth. If we envision a future of economic turbulence, we might be inclined to limit risk and…

Federal officials are investigating Michael Cohen, President Trump’s former personal attorney, for possible bank and tax fraud violations in connection with $20 million in loans he obtained from Melrose Credit…

Financial institutions are taking a fresh look at the brick-and-mortar branch – location, size, offerings, staffing and technology – to create a new banking experience for their accountholders. Innovative self-service…

As more credit unions design and test their approaches to data analytics, a few common traps that slow success are emerging. During our presentation at the NAFCU Annual Conference, AdvantEdge…

In our first post on this topic, we made the assertion that health and financial well-being are intrinsically linked – especially for millions of low- and moderate-income Americans struggling under…

When the economy expands or contracts, loan growth and share growth have historically had an inverse relationship. In times of economic prosperity, consumers are more confident and in turn take…

Empowering managers through leadership development doesn’t just happen. In my first blog post, I shared how you can make this dream a reality at your credit union by dreaming big,…