In recent years, auto dealers and credit union lenders have faced growing challenges in promoting financial inclusivity and fairness for today’s car buyers. The issue stems less from intentional discrimination…
As more regional and community banks attempt to scale up to become more competitive, that growth can challenge their ability to effectively secure all their systems and data. This in…
Credit unions and other financial institutions are being called upon to help crack down on synthetic opioid trafficking. The Financial Crimes Enforcement Network (FinCEN)issued a reminderin connection with Overdose Awareness…
Research shows that79% of small and medium-sized businesses (SMBs)prefer to have their financial institution provide digital solutions for banking, payments, and administrative tasks. Elavon, the merchant partner of Elan Credit…
When most people think of leadership, they likely define it as the ability of an individual or a group of people to influence and guide followers or members of an…
So much about artificial intelligence over the last two years has focused on GenAI that more “classic” uses of AI in credit analysis and credit management have been neglected. New…
The GoWest Credit Union Association serves as the united voice for credit unions in Arizona, Colorado, Idaho, Oregon, Washington, and Wyoming.With a bold, innovative, and forward-thinking vision, GoWest is dedicated…
As we move into an even more digitized world, where digital transactions dominate and mobile payments are on the rise, it might seem like physical cash is becoming less important.…
The cyberthreat environment is rapidly evolving indigital banking solutions, fueled by the increasing use of artificial intelligence (AI) by attackers. This technology enables them to expand their attack surface and…
Northwest Federal Credit Union has acquired the naming rights for the stadium used by the NFL’s Washington Commanders football team. The financial details were not disclosed, butCNBC reportedthat the deal…
NCUA’s latest Letter to Credit Unions (24-FCU-02) provides details on the agency extending the temporary 18% federal credit union interest rate ceiling through March 10, 2026. The board voted on…
There’s one thing Americans have in common going into election season…everyone is looking for some comfort that everything is going to be ok. In a poll by theAmerican Psychiatric Association,…
As the credit landscape shifts under the pressure of economic change, new technologies and evolving consumer behaviors, financial institutions must explore how to adapt strategies to meet those challenges head-on.…
As digital-first lending experiences become the standard, personalized, convenient service is the key to differentiating your institution from competitors. TheDigital Banking Report’s2024 State of Digital Lending reveals a crucial development:…
Have you ever stopped to consider why people make the financial decisions they make? Probably not. However, understanding the psychological factors that influence financial decisions is more personal than you…
There’s a pervasive misunderstanding that being authentic equates to being nice. This misconception has led many credit unions to dilute their unique voices in an effort to appear caring, polite,…
As experts in the US keep a close eye on ATM crime trends overseas, they have noticed that criminal tactics often make their way across the Atlantic. According to the…
Navy Federal Credit Union is making a push into the Philadelphia area. The world’s largest credit union has opened three branches in the market with a fourth planned for next…
The interest rate for the most popular U.S. home loan slid to its lowest in 16 months, after Federal Reserve Chair Jerome Powell signaled the central bank was ready to…
Americans are growing wary of the job market amid continued signslabor demand is cooling, according to new datareleased from the Conference Board on Tuesday. Overall, thelatest consumer confidence index readingfrom…
Having a board of directors composed of friendly and committed individuals is undoubtedly a positive aspect of any organization. However, the real question that often goes unanswered is whether your…
No doubt you’re hearing messages left and right, enticing your decision makers (and your budget) to invest in the latest and greatest digital technology. The digital age has pushed an…
A significant gap exists between executives' perception of how much they trust their employees and how trusted employees actually feel. We can bridge this gap by fostering a trust-based environment…
Personalization: the cornerstone of modern financial services marketing One of the most significant trends in financial services marketing is personalization. Today’s account holders expect tailored experiences that cater to their…