Syndicated

People ask me all the time if credit unions can remain relevant. They point to disruption in the marketplace or increased competition from fintechs or a burdensome regulatory environment that…

A former branch manager for the $9.4 billon Security Service Federal Credit Union will spend two years in federal prison after admitting she stole more than $134,000 from a 92-year-old…

For most Americans, Labor Day weekend signals the end of summer. In union towns and sometimes elsewhere, it’s also a chance to celebrate the role of organized labor and the…

Banking and business software must continuously stay up-to-date to protect the safety of credit unions and their members. Many major breaches seem to start with a simple problem – lousy…

Emotional intelligence (EI) awareness and development in an individual, team, and organization increase performance, decision making, engagement, and a sense of well-being. All of these attributes add up to increased…

NCUA’s latest supervisory letter (SL-18-01) addresses compliance with the new Bank Secrecy Act (BSA) customer due diligence (CDC) and beneficial ownership rules. According to the agency, once the BSA Questionnaire…

Congress has a busy fall ahead as both chambers reunite in Washington this week. The Senate will likely continue to take up key nominations (including those to the NCUA and…

Elevations Credit Union is using the bicycle to connect to its Colorado communities. The $2 billion asset credit union in Boulder, Colo., allocates a portion of its community support to…

The $11.9 billion Golden 1 Credit Union said Thursday it is cooperating with an FBI investigation of a former Sacramento Kings executive who allegedly diverted millions of corporate sponsorship funds…

So how should your credit union treat all members differently? The experts aren't suggesting you treat only a few members well and the rest you ignore. What they are saying…

One of the things I admire most about credit unions is their cooperative nature. People helping people. Fortunately for me, the service-orientated nature of credit unions strongly aligns with my…

Emotional intelligence (EQ) – the ability to not only understand and handle our own emotions but those of others – can help us take some every-day phrases and ensure we…

CUNA has teamed with other financial services organizations to create a white paper, “Understanding ATM Attacks,” explaining how cybercriminals conduct such attacks and how financial institutions can protect consumers. The…

Business email compromise (BEC) attacks – one of the most prevalent types of cyberfraud – were analyzed recently by cybersecurity firm Barracuda. After reviewing 3,000 random BEC attacks from 50…

We read with interest a recent article about governance that discussed the importance of boards not addressing their governance issues “in the wrong places at the wrong times.” The authors…

Sierra Central Credit Union in Yuba City, Calif., has three branch offices right in the heart of the "apocalyptic" wildfires, says John Cassidy, president/CEO of the $967 million asset institution.…

CFOs and financial employees are the most at risk of being targeted in business email compromise schemes according to the latest global research report from Campbell-Calif. based Barracuda Networks. In…

Fraudsters continue to find weaknesses in authentication processes to obtain secure information and fraudulently transfer money to themselves via a wire or ACH transaction. These attacks often originate from phishing…

Total delinquency at credit unions was lower at midyear 2018 than it was one year ago. Based on early performance data derived from 5300 filings, Callahan & Associates predicts total…

Switching banks or even just opening your first account is a big deal for people. Consumers are involved with companies now more than everand theywant to know who you are…

Credit union-backed candidates saw victories in Tuesday’s elections, including primaries in Florida and a runoff election in Oklahoma. Candidates are backed by credit union leagues and the Credit Union Legislative…

NAFCU has added half-a-dozen lawmakers who champion credit union issues to its lineup of speakers for its fast-approaching Congressional Caucus, Sept. 11-14 in Washington. Caucus – sponsored this year by…

You’ve made the decision—you’re all-in: You are finally going to start using data analytics to achieve your goals. Congratulations! Pull up a chair, you are officially part of the “big…

A homeless Florida man who allegedly ran a $1.3 million multi-state car rental and credit union fraud scheme is scheduled to be arraigned on 12 bank fraud felonies in Duval…