Syndicated

Each year, RESPA requires mortgage servicers to conduct an escrow account analysis to determine whether a surplus or deficiency exists. If one exists, the rule provides requirements for how the…

There are times that require bold, courageous leadership. It is in these times when you need to stop saying "enough" and act on it – even if you don't have…

The Fourth Circuit of Appeals will hear arguments Oct. 30 in an appeal by Department of Labor (DOL) FCU in a frivolous lawsuit alleging website noncompliance with the Americans with…

A new housing finance reform discussion draft – unveiled Thursday by House Financial Services Committee Chairman Jeb Hensarling, R-Texas, and Rep. John Delaney, D-Md. – would preserve a NAFCU-sought government…

One of the most effective ways to draw attention to your credit union is to actively engage with the media in order to generate positive news stories. Most people quoted…

CUNA’s grassroots advocacy strategy uses multiple voices to influence policy important to the credit union movement. That includes credit union members and employees, including young professionals, says Adam Engelman, CUNA’s…

Former volunteers of the $2.9 billion Municipal Credit Union in New York are suing the state regulator to get their board seats back. After former MCU President/CEO Kam Wong was…

I graduated from college during the Great Recession. The financial meltdown gifted me and my friends with no job prospects, significant student loan debt, and four years of constant worry.…

Endorsement by a credit union’s board and leadership teams of a thoroughly vetted organizing principlefacilitates a higher level of strategic execution across the organization. An organizing principle speaks to the…

Consumers grow more open to managing their money from a mobile device, but financial marketers and their organizations need to advance carefully. This evolution presents an opportunity to reach customers…

A new white paper authored by DDJ Myers’ Senior Vice President Peter Myers, MCC, shares research on mid-level leadership practices from six years of cohorts in the Emerging Leaders Program.…

NCUA Chairman J. Mark McWatters will be among federal financial regulators testifying before the Senate Banking Committee Sept. 13 on implementation of the Economic Growth, Regulatory Relief and Consumer Protection…

NAFCU, in a new white paper released Wednesday, is calling for members of Congress to discuss creating a modernized Glass-Steagall Act in order to protect consumers from banks that are…

There are a number of pain points in the lending process at many financial institutions today, leaving members aggravated as their experience getting a loan falls far short of the…

Serving as the chairman of your CUNA Board is one of the highlights of my nearly 40-year career. From this perch, I have gained a fuller appreciation for the genius…

It’s the most vexing Catch-22 of all for smaller credit unions: they will grow when they have more time and resources available, and they will have more time and resources…

A series of funny memes is making the rounds on Facebook that for once doesn’t involve cats. Here’s the one that stuck with me most:     I love autumn…

Understanding and managing the risks associated with the changing world of data security, and being prepared for breaches and how to respond, have become business necessities. This three-part series, based…

In today’s hyper-competitive banking market, sitting around waiting for more business to just walk through the front door will cripple any financial institution. But sales and marketing consultant Duane Sobecki,CEO…

Attention to detail and a drive for quality are part of Caroline Willard’s DNA, thanks to four years of working at Disneyland as a college student. When American First Credit…

Credit unions are sitting on a mountain of member data. That information can be a goldmine for understanding members, their needs, and what motivates them. Utilizing that data to drive…

NCUA should work to fix a regulatory disparity that leaves credit unions with an uneven playing field when it comes to an extended examination cycle, CUNA President/CEO Jim Nussle wrote…

NAFCU members will hear important updates on issues currently facing the industry – including data security standards, compliance with the Military Lending Act and website accessibility requirements under the Americans…

Imagine a scenario where a respected HR manager is approached by an outside management consultant to discuss bias in their hiring process. This veteran leader is a little defensive because…