This week: Fintech, gov’t funding, NCUA meeting on NAFCU’s radar
The Senate is in session this week, but members of the House are back in their home districts giving credit unions the opportunity to meet to discuss issues facing the…
Syndicated
Three ways digital 401(k) improves results
Advancing digital technology continues to transform the 401(k) experience for plan sponsors and participants. If your credit union, like many, still uses mostly paper-based procedures for 401(k) enrollment and distributions,…
‘It’s the little things that matter’
A few years back Patrick Adams, CEO of St. Louis Community Credit Union, suffered a heart attack—and survived. He shared his story Friday at the co-located CUNA Technology Council and…
Supreme Court asked to rule on CFPB constitutionality
A community bank and two conservative groups are asking the U.S. Supreme Court to finally decide the constitutionality of the CFPB’s makeup—an issue that has sparked prolonged political and legal…
Payments Space Invaders: Who’s stealing your swipes?
Competition for the payment transactions at the center of every credit union’s financial viability is changing and growing. Just last week, the OCC granted its first national bank charter to…
NCUA, BCFP clarify supervisory guidance; updated truth in lending thresholds for 2019
Greetings Compliance friends! Football is finally back in full swing and all is right with the world! That's not the only big news this week:On Tuesday, September 11, 2018, NCUA,…
To pay or to be paid, that is the answer
Using a debit card to pay a merchant, in a store or online, is standardized and intuitive. But getting paid is neither. Receiving and depositing a check, getting the money…
Relationships matter; 4 attributes of great leaders
A great manager doesn't automatically make someone a great leader. A leader must go one big step above managing to understanding and leveraging the power of relationships. "The best leaders…
Three steps to stay ahead in the competitive life insurance game
Our world is changing fast. Consumers have new purchasing expectations, and they demand simplicity at every turn. In fact, 64 percent say they’ll pay more for simpler experiences. To stay…
CUs from 9 states ‘Hike the Hill’ to visit Congress, agencies
It was a busy week in Washington, D.C.for credit unions, as five credit union leagues representing nine states came in for Fall “Hike the Hill” visits to discuss credit union…
Data breach notification, BCFP guidance standardization bills advance
Two NAFCU-backed bills advanced out of the House Financial Services Committee Thursday: one that would require data breach notifications for all financial entities, and one to streamline the Bureau of…
CFO Focus: Equal, opposing market forces steady rates
As we approach the end of the quarter three 2018, I can honestly say that I have never attempted a financial markets forecast with so many important economic, financial market…
Collaboration power
In 2017, during the aftermath of Hurricane Harvey, $3 billion asset Credit Human Federal Credit Union in San Antonio needed to provide members with pre-approved, short-term emergency funds. It found…
SAFE FCU raises $18,000 in just two days for Hurricane Florence victims
While no one can predict the extent of Hurricane Florence’s devastation, the credit union industry wasted no time to raise funds that will be needed to help disaster victims. The…
4 creative ways to use Facebook cover images for your credit union
Facebook cover images are a generous amount of “real estate” on your Credit Union’s business Facebook page…make sure to take advantage of this feature! If you’re not using it yet,…
Why your title does not define you as a leader
It is Saturday morning and career coaching time. One of my favorite questions to ask a client is, “What’s next for you?” A multitude of responses include, “I have more…
Cybersecurity investment pays dividends three times over
Building a sustainable cybersecurity program is crucial for credit unions, as 61% of cyberattacks are aimed at small- to mid-sized businesses, particularly financial institutions, according to the 2017 Verizon Data…
Does your brand care as much as it cleans?
An interesting TV commercial for Woolite detergent caught my eye a few days ago. Yes, laundry detergent caught my eye. What stuck out most about the ad was its concluding…
A great rate to fill the deposit gap
In the third quarter of 2015, the loan-to-share ratio at Day Air Credit Union($391.3M, Kettering, OH) reached 104%. The credit union’s fast-growing indirect loan operation had helped position the Ohio…
NCUA offers info, assistance to CUs in path of Hurricane Florence
NCUA is closely monitoring Hurricane Florence, it said Wednesday, and has a hurricane information webpage with materials on preparedness and recovery for credit unions and members affected by the storm.…
NAFCU at White House to talk housing finance reform
NAFCU Senior Regulatory Affairs Counsel Ann Kossachev today will attend a meeting at the White House to discuss housing finance reform priorities. NAFCU has shared its core principles for housing…
NextGen Know-How: Creating an exceptional culture
You may know Netflix as a top media entertainment provider, with shows like Orange is the New Black and Stranger Things, but behind this media giant is a high-performance company…
Cybersecurity: What’s your level of preparedness?
NCUA is using a new tool to gauge credit unions’ level of cybersecurity preparedness: The Automated Cybersecurity Examination Tool (ACET). Developed in 2017, ACET consists of an inherent risk profile…
U.S. mobile fraud attacks up 44% in first half of 2018, report finds
Fraud attacks on mobile transactions rose 44% in the United States and 24% globally year over year for the first half of 2018, and a third of all fraud now…