If your credit union or bank marketing strategy doesn’t include community involvement during the holiday season, then you’re missing the mark. Consumers today—specifically millennials and Gen Z—are increasingly cause-driven. They…
To date, credit unions have been faced with the choice of providing credit card processing in-house or outsourcing. Historically, only big credit unions ran in-house credit card processing. Smaller CUs…
When the Financial Accounting Standards Board set forth a new credit loss accounting standard model, known as CECL, Michigan State University Federal Credit Union ($4.1B, East Lansing, MI) sprang into…
The ongoing seismic shift toward digital technologies poses significant challenges for retail banks and credit unions. Financial institutions are accustomed to interacting with consumers in brick-and-mortar branch environments. These days,…
In the 3rd episode of the Data Lake BIGcast series, Disruptive Data, John Best speaks with Allied Solutions’ David Hilger and Michael Bryan, Senior Vice President and Head of Digital…
Tuesday’s mid-term elections resulted in a credit union friendly majority being elected to the 116th Congress, CUNA President/CEO Jim Nussle said Wednesday. CUNA, leagues, credit unions and members were heavily…
Based on election results as of press time, Democrats have won enough seats to take control of the U.S. House of Representatives in the upcoming 116th Congress; while the Senate…
The current expected credit loss standard—or CECL as it is more commonly called—will fundamentally change how U.S.-based financial institutions account for credit losses. Before CECL, FIs used relatively simple analytical…
A federal judge ruled there were enough facts in a former credit union employee’s lawsuit that alleged she was fired by the $493 million Florida Central Credit Union because of…
Change is happening at an unprecedented rate within payments. Part of that is fueled by emerging technologies, but a lot of it has to do with the shift in consumer…
Helping members achieve home ownership in a high-priced urban market has helped IDB-IIC FCU($564.2M, Washington, DC) achieve measures of member engagement that put it among the top leaders in loan…
Many organizations think of CRM solutions as just an analytical tool for marketers or an account management tool for service departments… But, in fact, the right CRM can help you…
The role of data in the competitive financial services sector has become extremely important. The foundational question many financial institutions face is how to utilize data to make informed decisions.…
The adage goes, “Hope for the best, but prepare for the worst.” While you can never predict what challenges your members might face, you can protect them—even in the event…
CUNA President/CEO Jim Nussle urged all credit union stakeholders to exercise their right to vote Tuesday in the 2018 mid-term elections. Nussle will join CUNA leaders for a post-election webinar…
With one-third of Senate and all House seats up for grabs in today's midterm elections, NAFCU lobbyists will be focusing especially on outcomes for lawmakers serving on key committees with…
A 2018 survey of 401(k) plan participants suggests that if you want to help your employees save enough to retire on time, help them understand how to more effectively use…
The Conference Board’s Consumer Confidence Index rose to 138.4 in September, which is up from 134.7 in July, and is the highest level since October 2000. That’s not surprising. The…
It’s going to be a long and busy election night, with 435 House races, 35 Senate seats and 36 governors up for election. And if the crystal ball gazers are…
The loan-to-share ratio is an insightful measure of a credit union’s liquidity. Driven by lending volume and deposit acquisition, the ratio represents a balancing act between two sides of the…
An odd contradiction may be impacting your institution’s ability to raise deposits. Financial institutions routinely disclose substantial early withdrawal fees on deposit accounts — fees that, historically, they never really…
Maybe it’s because I’ve seen so many Christmas commercials already that I wouldn’t be surprised if Macy’s announces it is moving its parade from Thanksgiving Day to Halloween Day. Or…
It is a common claim that human nature favors consistency. We, as humans, do not like change. For those like me, who are compulsive planners, this is truer than for…
CUNA staff will host a post-election webinar Thursday, where CUNA President/CEO Jim Nussle, Chief Advocacy Officer Ryan Donovan, Chief Political Officer Richard Gose and Deputy Chief Advocacy Officer for Political…