Rising rates are impacting this market
The used car market is a “goldmine” now for credit unions, according to one analyst who is encouraging CUs to strengthen their relationships with dealerships to help them move a…
Syndicated
Move away from ‘fire focus’ by nurturing ‘the right stuff’ in middle managers
Consider this simple, common example of how middle managers' skills, traits and orientation are shaped: A tactical need arises, and a senior executive makes a request of the manager, who…
An unbroken brand promise
Ask a credit union or community bank about their consumer base, and it starts out like a snappy joke: A well-educated, retired woman walks into a financial institution. She’s somewhere…
The merger effect: Protected balances
A couple weeks ago, we blogged on a few FAQs related to mergers. As it continues to baffle those of you out there dealing with mergers, today’s blog expands on…
Three words for every financial marketer today
After visiting with different credit union and bank marketing executives and discussing their challenges, it’s clear many are facing the same frustrations. Not enough time in the day. Overloaded with…
The dynamics of the share portfolio in third quarter 2018
Consumer confidence in the marketplace remained high in the fall of 2018, and the spending habits of credit union members reflect that. Third quarter loan growth is on track to…
CUNA calls for CU relief changes in new tax bill
CUNA raised concerns with several taxes contained the Tax Cuts and Jobs Act in a letter to legislators sent Monday. The letter was sent to Sen. Orrin Hatch (R-Utah), Sen.…
NAFCU Fed Report: Reg relief needed to sustain CU growth
The 2018 NAFCU Report on Credit Unions is now available online. The report shows, among other things, that the credit union industry continues to strengthen and see membership growth, although…
IRS warns of ‘tax transcript’ email scam
The IRS is being impersonated by scammers in an email making the rounds and using “tax transcripts” as bait to entice people to open attachments laced with malware. In its…
Making the world a more predictable place: Which CECL model is best for your credit union?
Current Expected Credit Loss, or CECL, is an important upcoming accounting requirement that requires financial institutions to attempt to predict the expected losses on loans and other debt securities over…
Let member metrics drive your Hispanic market development strategy
The most successful credit unions clearly understand the needs of the members they’re serving. In many cases, member analytics are at the heart of the strategies used to reach those…
Artificial intelligence is the financial marketer’s secret weapon
In the era of the digital world, mobile and social media have become major channels for marketing. A fundamental difference with the digital era from the pre-Internet era is the…
Chip technology has helped reduce card-present counterfeit payment fraud by 82 percent
It’s been three years since financial institutions, merchants and consumers were encouraged to shift away from the familiar swiping of payment cards in terminals to inserting cards with EMV® (which…
Would more information sharing prevent elder abuse?
Maybe it’s because I hit one of those depressing milestones the other day when the young lady whom I was buying tickets from at the Museum of Natural History coyly…
America’s Credit Unions Invited to ‘Vote for Miracles’
With the simple click of a mouse, credit union members and employees can make a difference in the lives of sick and injured children in their community. Tuesday kicks off…
NAFCU Board, Mulvaney talk CU issues
The NAFCU Board yesterday shared credit unions' priorities and regulatory concerns directly with Bureau of Consumer Financial Protection Acting Director Mick Mulvaney during a meeting at the bureau. In addition,…
Mobile payments lag behind mobile banking, study finds
About one in five financial institutions still do not offer mobile banking and 43% do not offer mobile payments, according to research published this fall by the Federal Reserve Bank…
8 ways to give back beyond #GivingTuesday
#GivingTuesday has joined Black Friday and Cyber Monday as post-Thanksgiving traditions, but in contrast to those shopping days, this one is about the holiday spirit that extends beyond spending. Created…
5 trends helping holiday retailers win customers’ hearts and wallets
After years of warnings about the demise of retail, there’s one thing we now know for certain: rumors of the sector’s death were greatly exaggerated. Analysts predict this will be…
Purposeful talent development: Balancing the needs of many
Talent development today is a balancing act. We work to balance the needs of … employees to offer applicable development opportunities, leaders to develop themselves and their staff in ways…
Are your ATMs prepared for the Windows 10 migration?
In just a little over a year from now, on January 14, 2020, Microsoft will no longer support Windows 7, the operating system that drives 400,000 ATMs in the U.S.…
Compliance: Fed, BCFP propose changes to Reg. CC
The Federal Reserve and Bureau of Consumer Financial Protection jointly issued a proposal last week that would make changes to Regulation CC, which implements the Expedited Funds Availability (EFA) Act.…
NAFCU Board meets with bureau’s Mulvaney today
The NAFCU Board today will meet with Bureau of Consumer Financial Protection Acting Director Mick Mulvaney to discuss various regulatory issues affecting the credit union industry and the bureau's 2019…
Getting smarter with student loans
With student loan debt escalating each year, many Americans are more focused on making a living than living their lives. Student loan holders are struggling to pay rent, cover basic…