What is VUCA and how can you find your way through it?
VUCA. This term is frequently thrown around in boardrooms and strategy sessions across the country. Coined by the US Army War College in the late 1990s, VUCA is an acronym…
VUCA. This term is frequently thrown around in boardrooms and strategy sessions across the country. Coined by the US Army War College in the late 1990s, VUCA is an acronym…
The global banking sector is becoming both more strategically focused and technologically advanced to respond to consumer expectations while trying to defend market share against an increasing array of competitors.…
The Federal Financial Institutions Examination Council (FFIEC) released its second update on its Examination Modernization Project this week, following one from March of this year. According to the FFIEC, further…
NAFCU witness Rick Stafford, president and CEO of Tower Federal Credit Union (Laurel, Md.), will share with lawmakers credit unions' priorities and concerns with a bipartisan housing finance reform bill…
An aspect of leadership that sets the old adage “’Tis better to give than receive” on its head is the act of actively seeking feedback. Leaders are often quick to…
Anchorage, Alaska experienced, what local officials are calling a “massive earthquake.” According to the Alaska’s Earthquake Center, the earthquake was a magnitude 7.0 with several aftershocks in the 5.3 to…
Earlier this week, the Federal Financial Institutions Examination Council (FFIEC) released an update on the continuing efforts to modernize the examination process by financial regulators. The project stems from a…
Online reviewers can be fickle. Sometimes, their only feedback in a lifetime of membership depends solely on their last interaction with the credit union. Case in point: Last year, a…
Road warriors get ready. Solutions to drivers’ biggest complaints may not be far in the future if the winning hacksatCode AutoMobility LAare any indication. Perhaps the most surprising presentation was…
A billion dollar commercial bank stakes its differentiation on personal service, having built its business on long-term customer relationships forged by visits to branch offices, lunches at local cafes and…
One sure way to become a better leader is to surround yourself with people who are smarter than you, think differently than you and challenge you. Before this can happen,…
CUNA supports efforts to track money laundering and terrorist financing but also believe it's important to strike the balance between the costs to financial institutions and the benefits to the…
NAFCU – the industry's Washington Watchdog – has been recognized with award-winning advocacy, and while NAFCU lobbyists were having non-stop meetings on Capitol Hill, the association's Board of Directors further…
Auto sales are still going strong in the U.S., with CU Direct and leading economists predicting a year-end total of 17 million vehicles sold, just slightly less than 2017 figures.…
Thin margins have credit unions looking for any opportunity to save money and create efficiencies of scale. One way to do both is with mortgage subservicing, which allows credit unions…
The $188 million Marriott Employees Federal Credit Union asked a federal judge to throw out a civil lawsuit brought by two members. They claimed the Bethesda, Md.-based credit union violated…
In the realm of financial institutions, the credit union still offers more than its competition. Whereas credit unions were hampered by limited technological options in the past, new developments in…
Guadalupe Credit Union($168.0M, Santa Fe, NM) works year-round to encourage and teach financial wellness through products, services, and programs it offers to its mostly Hispanic membership across northern New Mexico.…
The EMV migration and fraud liability shift continue in the United States, and some issuers are still going through a natural re-issue process for both debit and credit card products…
We see that prices and costs are rising in the homebuyer market, but how do we maintain growth, especially with first-time homebuyers? Historically, first-time homebuyers have relied on mortgage products…
Amazon Web Services (AWS) is rolling out two new solutions designed to enhance the transparency of corporate transactions for companies that have full audit requirements. An announcement Wednesday (November 28)…
CUNA members can register for free to access a recording of Wednesday's webinar on the Federal Reserve’s development of faster payments, designed to answer member questions and solicit feedback for…
NAFCU President and CEO Dan Berger, in an email Wednesday to members, updated credit unions on the latest tax reform developments, including the recently released House tax extenders and fixes…
One thing is clear after November’s mid-term elections: A lot of new people will be involved in the decisions. “Due to retirements and seats flipping in the election, there will…