Competition in the financial sector is fierce—not only from other banks, but also from the likes of Amazon, Apple and Google. These behemoths of technology—and, more importantly, the customer experience—are…
Like all community-focused institutions, credit unions face unprecedented challenges from an ever-growing cadre of non-traditional digital players. And that’s on top of traditional competitors they face. To succeed, credit unions…
Electronic documents are a mundane yet integral part of the financial industry, as they improve operational efficiency, reduce costs and save paper for banks and credit unions. Members also enjoy…
As we gear up for the annual CUNA Operations & Member Experience Council and Technology Council Conferences, it’s occurred to us that there’s a lot of content to cover, from…
Credit union membership and loan growth weakened in January, but year-over-year membership and loan growth rates remain a strong 4.23% and 8.99% respectively, according to CUNA’s latest Monthly Credit Union…
The Federal Open Market Committee (FOMC), the Federal Reserve's monetary policy-setting arm, begins a two-day meeting today, which is not expected to end with a rate hike. The committee last…
The number and size of retail financial institution branches are declining, but due to such factors as mergers and growth, headquarters needs are increasing at thriving credit unions. Just 10…
As the CFPB rewrites portions of its payday lending rule, state credit union leagues and national trade groups are calling for a delay in implementation and a broad exemption for…
It will take time to figure out precisely how much this impacts credit unions but there is little doubt that at some point it will. On Monday, FIS announced it…
Diversity & Inclusion (D&I) programs have been around for decades, and frankly have created a limited amount of true positive impact. Credit union leaders have been trained on understanding the…
The Community Development Financial Institutions Fund is once again on the chopping block. The Trump administration’s budget for 2020 would eliminate funds for the grants, which are used to encourage…
Recently, a lot of questions have been raised in the press about whether Senator Elizabeth Warren’s new American Housing Economic Mobility Act of 2019 would increase credit unions’ regulatory burdens—despite…
When Millennials get most of marketers’ attention — followed closely by Generation Z — one might easily get the impression that Baby Boomers have become irrelevant. To be sure, younger…
CUNA supports supposed the proposed delay of the compliance date for the Consumer Financial Protection Bureau’s (CFPB) payday lending rule, but also supports a delay of the entire rule, it…
NAFCU met at the Treasury Department Friday to discuss housing finance reform efforts happening on Capitol Hill as well as credit union priorities for reform. The association has led efforts…
As I look back over my career, it’s pretty clear that there are significant reasons why it helps to be a depository lender—one that takes in deposits and uses them…
Although former credit union CEO Saundra Torrence originally faced 33 felony counts of embezzlement, theft, fraud and making false entries, she pleaded guilty to only one felony charge for which…
2019 will see big changes in the payments ecosystem driven by the upsurge of mobile payments, new reward schemes and fintech-banking partnerships. These changes will help financial organizations cater to…
My first job was with Estée Lauder. Well, my first real job—the 40-hour-a-week, punch-a-time-card, wear-a-uniform kind of job. That’s right, a uniform complete with the mandatory 2.5-inch heels. (Yes, seriously.)…
Greetings Compliance Friends! We are excited to kick off our Spring Regulatory Compliance School this week! For those missing out, there is no need to fear as the NAFCU Compliance…
As leaders in the mortgage lending industry, we have the distinct privilege of working directly with key decision makers at lending institutions to learn about their challenges and provide solutions.…
Let’s say you open up a business account for a new member. The account is used to hold funds invested in the account holder’s business. You start seeing some suspicious…
Credit unions wrapped up another successful, record-breaking CUNA Governmental Affairs Conference Thursday with the last of their visits to Capitol Hill. During the week credit union advocates visited with every…
The Senate yesterday approved the nominations of Rodney Hood and Todd Harper to serve on the NCUA Board; they were cleared by voice vote. "NAFCU congratulates Rodney Hood and Todd…