PODCAST: Celebrating greatness
In this episode of the CUNA News podcast, Crystal Long and Diana Dykstra, winners of the National Credit Union Foundation’s Herb Wegner Memorial Award for Individual Achievement, share their feelings…
Syndicated
Long-Time CEO of California-based CU accused of $40 million embezzlement
Edward Martin Rostohar, a long-time president/CEO of the CBS Employees Federal Credit Union, is in jail awaiting an April 18th court hearing where he will be charged with embezzling $40…
Are you ready to disrupt the status quo?
How many different vendors do you use to manage and maintain all of your bank or credit union’s ATM and branch equipment? And how many hours are you dedicating each…
Data use cases for credit unions – Part 1
Data analytics was once the sole domain of giant tech companies – Amazon’s suggestions “If you bought that you might like this” or Facebook’s algorithms of which of your friend’s…
4 ways to practice humility
Those who achieve leadership roles have proven their skills and knowledge, and unfortunately, success can contribute to an inflated ego. While having confidence in one's self is important in leadership,…
Five SEO strategies financial marketers must ditch ASAP
Some search engine optimization tactics, like matching content to user intent and building quality backlinks, have stood the test of time. But many SEO tasks that used to be critically…
CUNA-backed SAFE Banking Act passes House Financial Services Committee
The House Financial Services Committee passed the CUNA-supported Secure and Fair Enforcement (SAFE) Banking Act (H.R. 1595) Thursday by a bipartisan vote of 45-15. The bill would provide a safe…
NAFCU sends priorities to NCUA’s Hood, Harper
On Wednesday, NAFCU President and CEO Dan Berger outlined several regulatory priorities for newly confirmed NCUA Board members Todd Harper and Rodney Hood as they begin their tenures at the…
On Compliance: do you focus on the ‘art’ or ‘science’ of GDPR consent?
You’ve seen it before, the long form you must sign before participating in a potentially dangerous activity, the checkbox at the bottom of an end user agreement before you can…
Digital-first branding effort supports long-term growth
Credit union’s market share has hovered around 7% for 30 years, and big banks are outspending credit unions on marketing by a 43-1 margin. What’s the answer to big banks’…
Fed survey reveals new state of affairs for debit issuers
PIN debit interchange fees are falling and fraud losses are rising, according to new data from the Federal Reserve. The agency’s latest survey of interchange revenue, out this month, found…
The tax implications of board insurance benefits
Are insurance benefits provided to board members considered taxable income? The answer is largely “yes,” but also, “it depends.” “The general rule under the tax code is something provided in…
Crying out for an end to overdraft fees? Meet grain technology
Probably the single most despised charge at financial institutions is the overdraft fee – and a NerdWallet survey of the exact charges imposed by a selection of mid-sized (Navy Federal)…
Why some financial brands win with millennials (and some don’t)
In marketing, the concept of “relatability “— meaning, at the simplest level, being easy to understand and feel connected to — is more often used at the campaign level than…
3 ways to connect through co-working spaces
Co-working spaces are a fast-growing phenomenon that have emerged as the rise of the gig economy and other self-employed entrepreneurs has created the need for affordable locations for innovative spirits…
CUNA leaders talk CU issues, concerns w/ NCUA’s McWatters
CUNA leaders met with NCUA Board Chair J. Mark McWatters and agency staff Wednesday to discuss numerous credit union priorities. CUNA President/CEO Jim Nussle, Deputy Chief Advocacy Officer Elizabeth Eurgubian…
NAFCU meets with key decision makers on housing finance reform
NAFCU President and CEO Dan Berger and other NAFCU leaders are following yesterday's meeting with Treasury Department Counselor Craig Phillips with one today with Federal Housing Finance Agency (FHFA) Acting…
Tech Time: Machine learning transforms instinct into knowledge
Machine learning is a technology you are likely hearing a lot about these days, for good reason. Artificial intelligence uses algorithms to process data, detect patterns and predict outcomes. Machine…
Create a culture that rocks
Most people think the culture at their companies is satisfactory. “But they need a good swift kick to amp it up,” says Jim Knight, business culture catalyst and former head…
Former credit union VP faces sentencing for $350,000 theft
Merrideth Christina McMillian, a former vice president of the $212 million Singing River Federal Credit in Moss Point, Miss., will be sentenced in June for taking out more than $350,000…
Safeguard your revenue, relationships and reputation
As expectations for faster, more convenient financial services continue to grow, focusing on technology and innovation has become increasingly more critical to address consumer demand. But, as you focus more…
Millennial Generation: Overhyped or just right?
Millennials. Millennials, Millennials, Millennials. Oh, did I forget to mention, Millennials? There they are, seemingly in every news story expose about politics, economics, social media, you name it. If there’s…
With change comes opportunity
Having just returned fromCUNA’s GAC, I’m feeling energized and excited about theopportunities aheadfor the credit union movement. The numbers speak for themselves. As CUNA President/CEOJim Nussle highlighted at the conference,…
Purposeful Talent Development: Do your talent development initiatives support your diversity and inclusion efforts?
If I asked the question, “How do your talent development initiatives impact your diversity and inclusion efforts?” how would you respond? Would you go to the list of courses that…