Former President/CEO Margurite Mary Cofell pleaded guilty to credit union fraud in U.S. District Court in Minneapolis Wednesday. She admitted to embezzling $2.5 million from the $51 million St. Francis…
Our work productivity ebbs and flows – somedays we're cruising through our to-do list, and others it feels like we're stuck in mud. In times of low motivation, it's important…
Imagine a world where ‘It got lost in the mail’ is no longer a viable excuse for late or missed payments. Not only is payment processing an essential operation for…
In a world where Amazon rules and a new fintech is popping up every day to take a bite out of credit unions’ business, we must adapt to satisfy member…
The Federal Reserve raised rates four times last year, making it nine total adjustments over the past three years, when the Fed first began raising rates from near zero. Despite…
Consumers Credit Union($1.1B, Kalamazoo, MI) was the first financial cooperative in Michigan to offer Apple Pay and has continued to blaze that trail, adding Samsung and Google wallets, too, as…
A few weeks back we announced that, for the second year in a row, CO-OP would be bringing the Crasher program to THINK 19 in partnership with Filene Research Institute…
CUNA wrote in support of House and Senate companion bills Thursday that would clarify the federal treatment of marijuana where it is legal and permit credit unions in those states…
The Senate today confirmed Dr. Mark Calabria to be director of the Federal Housing Finance Agency (FHFA). NAFCU has met with Calabria several timesand NAFCU President and CEO Dan Berger…
Credit unions have a lot on their plates, from helping members succeed financially to managing branches and introducing new technologies. However, the frequent emergence of shiny new tools doesn’t mean…
Do you have a colleague who displays exceptional creativity, innovation, and passion in their job? Credit Union Magazine wants to honor these top performers for its seventh annual Credit Union…
On March 18, Maps Credit Union Chief Risk Officer Rachel Pross published a LinkedIn post describing her experience at CUNA’s recent annual Governmental Affairs Conference. In that post, titled “Credit…
Who doesn't love a cute pet photo? The answer is simple...not many! In building upononthe "National Pet Day" holiday, we worked with one of our clients recently to offer a…
Credit unions are only supposed to serve certain communities, but the federal government has made membership restrictions a lot looser than they used to be, and that’s helped credit union…
Americans are becoming more pessimistic about what the coming year could hold for them financially, with aGallup pollreporting that 48 percent say the economy is worsening, up from 45 percent…
The Federal Reserve has delayed by six months the drive to open more windows for same-day payments through the ACH Network, but the impact of that delay appears at best…
Today’s consumer has come to expect anon-demand shopping experience that is quick, convenient and secure. Whetherbrowsing in-store or online, customers are using digital technologies toget what they want—either to navigate…
As Congress considers the budget for the Federal Communications Commission, it is imperative Congress encourage the agency to modernize implementing regulations for the Telephone Consumer Protection Act (TCPA), CUNA wrote…
The House Ways and Means Committee on Tuesday unanimously advanced legislation that would make some structural changes to the Internal Revenue Service (IRS) and change the agency's interactions with taxpayers.…
Mary, a single mom and disabled veteran, always had the dream of home ownership. But the excitement of receiving approval for her first mortgage was quickly squashed when she learned…
Chuck Fagan, president/CEO of PSCU, provided an update on the credit union service organization’s leading initiatives during his opening remarks at the PSCU Member Forum in Austin, Texas, Wednesday. Among…
Atlanta-based Georgia Institute of Technology experienced its own version of March Madness when a data breach potentially affecting 1.3 million current and former students, faculty and staff members hit the…
“Omni-channel marketing” is without a doubt the latest buzzword in the financial marketing world today. Not to be confused with multi-channel marketing, omni-channel marketing is a 360-degree view of the…
Nearly a third of Americans visit the ATM at least once a week. Even after 50 years, ATMs continue to be an important self-service interaction between credit unions and members…