Syndicated

To open his session for the CUNA Management School’s second year class, Ronaldo Hardyasked students to leave the classroom briefly. Students formed two groups: women and minorities, and white males.…

Florida police alleged a former employee for the $8.6 billion VyStar Credit Union and her boyfriend stole nearly $50,000 from two member accounts. Lake City Police arrested Stevlein Stephon Bivins…

While anyone could purchase a Certificate of Deposit (CD) that paid over 5% APY just a decade ago, the average rate for a 12-month CD is now just 0.59%. Worse,…

When it comes to digital financial services, it's game on. Today, credit unions of all sizes need a proactive, cohesive digital strategy that provides the right products, services, and best…

We're just over halfway through 2019. At my organization – and I'm sure at many of yours, too – our managers are holding midyear reviews with their team members to…

With the number of states legalizing cannabis in some form continuing to grow, it’s understandable that Americans with differing views would want to debate whether it’s time to reform the…

Congress can stop the cannabis banking conundrum now, CUNA President/CEO Jim Nussle and American Bankers Association President/CEO Rob Nichols wrote in Fox BusinessThursday. A credit union witness is scheduled to…

The House Energy and Commerce Committee Wednesday advanced legislation intended to combat illegal robocalls to the full chamber. Ahead of the markup, NAFCU thanked the committee for its collaboration before…

Marketing automationhas become a mainstay in the digital marketer’s toolbox. Unlike specific tactics, which come and go over time, marketing automation technology exists to improve efficiency and results, regardless of…

In the fall of 2013, James Collins heard gunshots while relaxing at his home in Central Washington. It turns out a neighbor had an illegal marijuana grow operation, attracting three…

A divided NCUA board on Thursday approved a final rule that increases the appraisal threshold for commercial real estate-related transactions from $250,000 to $1 million. For the second month in…

I think courts like me. I've been called to jury duty five times, and next Monday, I report yet again to fulfill my civic duty. Probably six years ago, I…

How do you make your credit union members ecstatic when they are already among the happiest consumers out there? After all, 92%of credit union members surveyed in the 2018 FIS…

In 2017, Visa rolled out a suite of sensory cues to express the Visa brand in our ever-expanding world of connected, payment-enabled devices—the first major payment brand to do so.…

When Amazon and Synchrony Bank introduced a secured credit card offering called Amazon Credit Builder, Margaret Keane, CEO of the bank, portrayed the product as an assistance to lower-income consumers…

Late last month, the CFPB issued its annual Fair Lending Report for 2018. 2018 was a year of change for the Office of Fair Lending and Equal Opportunity (OFLEO). Last…

The Financial Accounting Standards Board (FASB) agreed Wednesday to propose a one-year delay in the implementation date for the current expected credit loss (CECL) standard as it applies to credit…

The Financial Crimes Enforcement Network (FinCEN) highlighted new efforts to combat business email compromise (BEC) scams – one of the most prevalent types of cyberfraud – at a FinCEN Exchange…

I’m not your typical change management guru. I do not have a background in human resources or organizational development. I accidentally stumbled into the world of change leadership shortly after…

Although Senate Banking Chairman Mike Crapo (R-Id.) has expressed concern about marijuana banking legislation, he has agreed to hold a hearing on the issue on July 23. Rachel Pross, chief…

When you think of an ad for a financial institution, what immediately comes to mind? There is the woman who dangles keys outside the car window. That’s perfectly natural… sigh……

The Apple Card is a wake-up call for traditional financial institutions. Cardholders want a more interactive mobile banking experience that rewards them faster and they will switch to Apple if…

You may feel confident that your credit union’s business continuity plan is complete. But is it, really? There are many issues, items, and tasks on which credit unions frequently fall…

When Lisa Ginter became CEO of CommunityAmerica Credit Union($2.9B, Lenexa, KS) in early 2015, she was quite literally handed the gavel of authority from her retiring predecessor. “We had a…