Syndicated

The D.C. Circuit Court of Appeals issued an opinion today upholding almost all portions of the NCUA’s field of membership (FOM) rule, which had been challenged by American Bankers Association.…

Since 2013, NAFCU's membership has risen 37 percent and its revenue has grown 31 percent – an impressive feat among today's trade associations. In an Associations Now feature, NAFCU President…

Customer service (or customer experience) engineering has become a core principle in the evolving design and operation of branches and remote delivery for most credit unions. Today, senior staff often…

A Pennsylvania grand jury indicted the former president of the National Independent Auto Dealership Association for allegedly running a four-year, multimillion-dollar auto loan fraud scheme that victimized credit unions, banks…

Bank Identification Numbers (BINs) are the first six digits on any credit, debit or prepaid card. Whenever a cardholder transacts, the BIN helps the merchant processor identify both the type…

“Hey, Siri, please apply for an Apple Card…” I (Richard) applied for and received an Apple Card in less than three minutes, all in the privacy of my own phone,…

Employee engagement does more than just boost productivity; it helps a person draw meaningful connections between their job and the purpose served by their organization. And while every department within…

One of the most important components of digital transformation is the ability for machines and analytics to work together to deliver more intelligent solutions than humans alone can deliver. The…

Business intelligence and Nick Gallerani have grown up together at Vermont Federal Credit Union($591.3M, Burlington, VT). Gallerani joined the credit union as a teller after graduating with a finance degree…

Robert G. Cameron has been appointed by the Consumer Financial Protection Bureau to serve as the Bureau’s private education loan ombudsman. Created by the Dodd-Frank Act, the bill gives Treasury…

NCUA Board Chairman Rodney Hood acknowledged the uncertainty around providing financial services to hemp farmers and processors, noting that the agency is consulting with the Financial Crimes Enforcement Network (FinCEN)…

When I was little, my mom always told me I could be anything I wanted to be, just as I’m sure your parents told you. I remember her saying to…

Offering members the convenience of banking in their home will soon mean voice banking to many more consumers, predicts Desert Financial, which is investing heavily in the service. Desert Financial…

Goal-setting for and with your employees can have a major impact on your sales team and broader organization, especially when sales leaders offer the right amount of coaching and support.…

You have thousands of followers. You post new content every day. And still, you get no engagement. Why is your credit union’s Facebook page so quiet? Well, there are a…

Hispanic Heritage Month is right around the corner!This year, the 31 daysof celebration begin on Sunday, September 15, and end on Tuesday, October 15. During this special month, we recognize…

These days it seems like banks will stop at nothing to take down credit unions, even creating problems where none exist. In recent years, megabanks have gobbled up tons of…

For credit unions seeking to provide loans under the Bureau of Consumer Financial Protection (CFPB)’s payday lending rule, today, August 19, 2019 would have been the compliance deadline for many…

CUNA, working with a large group of state lawmakers around the country, has secured support for the Secure and Fair Enforcement (SAFE) Banking Act (H.R. 1595). The bill would protect…

NAFCU's Congressional Caucus is fast approaching and today is the last day member credit unions can nominate a champion for the association's 2019 Paul Revere Award, which recognizes an individual's…

Three hours after County Educators Federal Credit Union President/CEO Glenn South died at a New York City hospital on March 30, 2017, someone allegedly deleted documents from the executive’s desktop…

Student loan debt continues to trend upward and remains prominent in the news.LendKey has performed research to assess how borrowers felt about their college choices when considering their ability to…

Has your organization seen decreased lending opportunities or have you had to downsize profitable lending programs as a result of your loan-to-deposit ratio? Have you had to borrow money from…

In February 2019, Realtor.com released their 2018 Generational Propensity Report which outlined homebuying trends based on generational groups. Here are the biggest takeaways: Millennials passed Generation X as the group…