Year after year, financial institution portfolios continue to grow—especially auto loans. According to Experian’s data for the first quarter of 2019, auto loan balances have soared to $1.18 trillion, increasing…
Most companies set aside time for strategic planning each year. This can have different meanings and approaches, but ultimately it helps leadership articulate the long-term vision and ensure continued success.…
Four years ago, Arbor Financial Credit Union($652.M, Kalamazoo, MI) was a different financial institution — both by brand and by plan. Known then as Educational Community Credit Union, the cooperative…
Say the letters ABC to a true sales person and inevitably images of Alec Baldwin spelling out "Always Be Closing" will come to mind. But the days of Glengarry Glen…
Northwest Credit Union Association President/CEO Troy Stang explains whythecredit uniondifference isessential to Washington’s economy and residents inBiz Journals. “As not-for-profit cooperatives, credit unions offer better deals to their members than…
Existing-home sales grew 2.5 percent during July, according to data from the National Association of Retailers. Following a steady decrease of sales from late 2018 into early 2019, NAFCU Chief…
This July, the Financial Accounting Standards Boardunanimously voted to propose a delay for the implementation of the current expected credit loss standard for some institutions. This marks the second delay…
During a recent CUNA News Podcast interview at the 2019 African-American Credit Union Coalition Conference in Charlotte, N.C., NCUA Chairman Rodney Hood discussed the need for financial inclusion, small credit…
A critical unprotected server belonging to troubled movie ticket subscription service MoviePass exposed more than 160 million records and tens of thousands of customer card and personal credit card numbers…
Lenders face a variety of challenges. When it comes to mortgage origination, some of those challenges include increased turn times and valuation costs. While it’s critical for lenders to demonstrate…
One of the things that credit unions do best is proving financial education to their members and community through initiatives and programs. It’s in the DNA of credit unions –…
Two recently issued guidance documents, one from FINCEN the other from NCUA, are intended to provide assistance to credit unions and other financial institutions in ensuring that their BSA programs…
What would banks and credit unions do on Instagram if dogs didn’t exist? Actually, there’s quite a bit financial marketers have been doing as Instagram builds out its platform. But…
CUNA President/CEO Jim Nussle appeared on CNBC’s Closing Bell Wednesday to discussthe 2019-2028economic outlookreleasedby the Congressional Budget Office(CBO). Nussle served as former director of the Office of Management and Budget…
NAFCU President and CEO Dan Berger addressed the Defense Credit Union Council (DCUC) Tuesday at its 56th Annual Conference in Chicago on current efforts in Washington that could impact credit…
If you have ever been a participant in or a fan of sports, you have likely heard the phrase, “There is no ‘I’ in team.” But it is my goal…
Visa has rolled out four new security features that alert financial institutions about fraudulent ATM activity and card-not-present fraud, as well as detect security vulnerabilities in EMV transactions and merchant…
Answers come fast. When times are tough or something bad happens, it seems like there’s always a line of people waiting to offer advice. Everyone has an idea. Everybody has…
Both consumers and businesses want payments to be faster and simpler — witness on the consumer side the boom in the use of Zelle, Venmo and other services. The Federal…
So you’ve hired a creative marketing agency for your credit union or bank. Congratulations! But now what? It’s not uncommon for financial institutions to see pretty marketing from their competitors,…
NorthCountry Federal Credit Union($641.6M, Burlington, VT) began offering employer-sponsored small-dollar loans (ESSDLs) a dozen years ago as a way to help borrowers and their bosses alike. Today, the Vermont cooperative…
The D.C. Circuit Court of Appeals issued an opinion today upholding almost all portions of the NCUA’s field of membership (FOM) rule, which had been challenged by American Bankers Association.…
Since 2013, NAFCU's membership has risen 37 percent and its revenue has grown 31 percent – an impressive feat among today's trade associations. In an Associations Now feature, NAFCU President…
Customer service (or customer experience) engineering has become a core principle in the evolving design and operation of branches and remote delivery for most credit unions. Today, senior staff often…